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‘‘A call for a clear assignment” – A focus group study of the ambulance service in Sweden, as experienced by present and former employees

Rosén, Helena LU ; Persson, Johan; Rantala, Andreas LU and Behm, Lina LU (2017) In International Emergency Nursing
Abstract
Aim

The aim was to explore the ambulance service as experienced by present and former employees.
Background

Over the last decade, the number of ambulance assignments has increased annually by about 10%, and as many as 50% of all ambulance assignments are considered non-urgent. This raises questions about which assignments the Ambulance Service (AS) is supposed to deal with.
Design/method

Data were collected from three focus group interviews with a total of 18 present and former employees of the Swedish AS. An inductive qualitative analysis method developed by Krueger was chosen.
Results

Five themes emerged in the analysis: “Poor guidance for practice”, “An unclear assignment”, “Being a gate... (More)
Aim

The aim was to explore the ambulance service as experienced by present and former employees.
Background

Over the last decade, the number of ambulance assignments has increased annually by about 10%, and as many as 50% of all ambulance assignments are considered non-urgent. This raises questions about which assignments the Ambulance Service (AS) is supposed to deal with.
Design/method

Data were collected from three focus group interviews with a total of 18 present and former employees of the Swedish AS. An inductive qualitative analysis method developed by Krueger was chosen.
Results

Five themes emerged in the analysis: “Poor guidance for practice”, “An unclear assignment”, “Being a gate keeper”, “From saving lives to self-care” and “Working in no man’s land”, which together constitute the AS.
Conclusion

Present and former employees of the AS in Sweden describe their mission as unclear and recognize the lack of consensus and a clearly developed mission statement. Furthermore, expectations and training mainly focus on emergency response, which is contrary to the reality of the ambulance clinicians’ everyday work. (Less)
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author
organization
publishing date
type
Contribution to journal
publication status
epub
subject
in
International Emergency Nursing
publisher
Elsevier
external identifiers
  • scopus:85023632396
ISSN
1755-599X
DOI
10.1016/j.ienj.2017.07.003
language
English
LU publication?
yes
id
ed4dab4c-c575-4cc1-8673-d943bc43bc48
date added to LUP
2017-07-15 10:53:44
date last changed
2017-07-30 05:28:15
@article{ed4dab4c-c575-4cc1-8673-d943bc43bc48,
  abstract     = {Aim<br/><br/>The aim was to explore the ambulance service as experienced by present and former employees.<br/>Background<br/><br/>Over the last decade, the number of ambulance assignments has increased annually by about 10%, and as many as 50% of all ambulance assignments are considered non-urgent. This raises questions about which assignments the Ambulance Service (AS) is supposed to deal with.<br/>Design/method<br/><br/>Data were collected from three focus group interviews with a total of 18 present and former employees of the Swedish AS. An inductive qualitative analysis method developed by Krueger was chosen.<br/>Results<br/><br/>Five themes emerged in the analysis: “Poor guidance for practice”, “An unclear assignment”, “Being a gate keeper”, “From saving lives to self-care” and “Working in no man’s land”, which together constitute the AS.<br/>Conclusion<br/><br/>Present and former employees of the AS in Sweden describe their mission as unclear and recognize the lack of consensus and a clearly developed mission statement. Furthermore, expectations and training mainly focus on emergency response, which is contrary to the reality of the ambulance clinicians’ everyday work.},
  author       = {Rosén, Helena and Persson, Johan and Rantala, Andreas and Behm, Lina},
  issn         = {1755-599X},
  language     = {eng},
  month        = {07},
  publisher    = {Elsevier},
  series       = {International Emergency Nursing},
  title        = {‘‘A call for a clear assignment” – A focus group study of the ambulance service in Sweden, as experienced by present and former employees},
  url          = {http://dx.doi.org/10.1016/j.ienj.2017.07.003},
  year         = {2017},
}