Knowledge management support in the engineering change process
(2018) 25th ISPE International Conference on Transdisciplinary Engineering 2018 In Advances in Transdisciplinary Engineering 7. p.1034-1043- Abstract
Knowledge management (KM) in the engineering change management process is crucial for any manufacturing enterprise. Increasing complexity triggers an increasing demand for systematic management of information and knowledge. KM is of strategic importance to a successful management of an enterprise, especially when the key staff changes. Systematically gathered, analyzed and interpreted professional experiences can prevent unnecessary costs and unnecessary engineering changes. KM is based on the interaction between tacit and explicit knowledge. The first one refers to personal skills and the other one to written documents. However, implementation of KM is a challenge, people prefer keeping knowledge for themselves and recording of... (More)
Knowledge management (KM) in the engineering change management process is crucial for any manufacturing enterprise. Increasing complexity triggers an increasing demand for systematic management of information and knowledge. KM is of strategic importance to a successful management of an enterprise, especially when the key staff changes. Systematically gathered, analyzed and interpreted professional experiences can prevent unnecessary costs and unnecessary engineering changes. KM is based on the interaction between tacit and explicit knowledge. The first one refers to personal skills and the other one to written documents. However, implementation of KM is a challenge, people prefer keeping knowledge for themselves and recording of knowledge in a transparent way is always time consuming. A successful implementation of KM requires a holistic and transdisciplinary approach. The people, processes and technology should be dealt with together, not focusing on a single element. The paper presents a proposal for KM that is integrated into the engineering change process. The concept is based on recording and re-using the knowledge. Failure modes and effects analysis (FMEA) and product history files are the basic documents, used to manage the knowledge, related to a specific product. Product history files should contain good explanations for all decisions that have been made. The lessons, learned at the end of projects are additional examples of knowledge recording. Supporting activities for applying KM should include a campaign to raise the awareness and understanding of the skills for improving knowledge. The content of the acquired knowledge should be checked periodically and the analysis should be followed by corrective measures.
(Less)
- author
- Tavčar, Jože LU and Duhovnik, Jožef
- publishing date
- 2018
- type
- Chapter in Book/Report/Conference proceeding
- publication status
- published
- subject
- keywords
- Engineering change, Knowledge management, Lessons learned, Product history file, Tacit knowledge
- host publication
- Transdisciplinary Engineering Methods for Social Innovation of Industry 4.0 : Proceedings of the 25th ISPE Inc. International Conference on Transdisciplinary Engineering - Proceedings of the 25th ISPE Inc. International Conference on Transdisciplinary Engineering
- series title
- Advances in Transdisciplinary Engineering
- editor
- Wognum, Nel ; Stjepandic, Josip ; Pellicciari, Marcello ; Bil, Cees and Peruzzini, Margherita
- volume
- 7
- pages
- 10 pages
- publisher
- IOS Press
- conference name
- 25th ISPE International Conference on Transdisciplinary Engineering 2018
- conference location
- Modena, Italy
- conference dates
- 2018-07-03 - 2018-07-06
- external identifiers
-
- scopus:85057948455
- ISBN
- 9781614994398
- DOI
- 10.3233/978-1-61499-898-3-1034
- language
- English
- LU publication?
- no
- id
- f45bf860-e069-4040-abf8-98d7bdfa7844
- date added to LUP
- 2021-01-19 21:19:59
- date last changed
- 2022-04-19 04:14:21
@inproceedings{f45bf860-e069-4040-abf8-98d7bdfa7844,
abstract = {{<p>Knowledge management (KM) in the engineering change management process is crucial for any manufacturing enterprise. Increasing complexity triggers an increasing demand for systematic management of information and knowledge. KM is of strategic importance to a successful management of an enterprise, especially when the key staff changes. Systematically gathered, analyzed and interpreted professional experiences can prevent unnecessary costs and unnecessary engineering changes. KM is based on the interaction between tacit and explicit knowledge. The first one refers to personal skills and the other one to written documents. However, implementation of KM is a challenge, people prefer keeping knowledge for themselves and recording of knowledge in a transparent way is always time consuming. A successful implementation of KM requires a holistic and transdisciplinary approach. The people, processes and technology should be dealt with together, not focusing on a single element. The paper presents a proposal for KM that is integrated into the engineering change process. The concept is based on recording and re-using the knowledge. Failure modes and effects analysis (FMEA) and product history files are the basic documents, used to manage the knowledge, related to a specific product. Product history files should contain good explanations for all decisions that have been made. The lessons, learned at the end of projects are additional examples of knowledge recording. Supporting activities for applying KM should include a campaign to raise the awareness and understanding of the skills for improving knowledge. The content of the acquired knowledge should be checked periodically and the analysis should be followed by corrective measures.</p>}},
author = {{Tavčar, Jože and Duhovnik, Jožef}},
booktitle = {{Transdisciplinary Engineering Methods for Social Innovation of Industry 4.0 : Proceedings of the 25th ISPE Inc. International Conference on Transdisciplinary Engineering}},
editor = {{Wognum, Nel and Stjepandic, Josip and Pellicciari, Marcello and Bil, Cees and Peruzzini, Margherita}},
isbn = {{9781614994398}},
keywords = {{Engineering change; Knowledge management; Lessons learned; Product history file; Tacit knowledge}},
language = {{eng}},
pages = {{1034--1043}},
publisher = {{IOS Press}},
series = {{Advances in Transdisciplinary Engineering}},
title = {{Knowledge management support in the engineering change process}},
url = {{http://dx.doi.org/10.3233/978-1-61499-898-3-1034}},
doi = {{10.3233/978-1-61499-898-3-1034}},
volume = {{7}},
year = {{2018}},
}