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Business process re-engineering to digitalise quality control checks for reducing physical waste and resource use in a food company

Garcia-Garcia, Guillermo ; Coulthard, Guy ; Jagtap, Sandeep LU orcid ; Afy-Shararah, Mohamed ; Patsavellas, John and Salonitis, Konstantinos (2021) In Sustainability (Switzerland) 13(22).
Abstract

Quality control is an essential element of manufacturing operations that reduces product defects and provides excellent products of the right specifications to the end consumer. Industry 4.0 solutions, such as digitalisation, along with lean manufacturing tools, may support quality control operations. This paper presents a case study of a food company wherein quality control checks were optimised using business process re-engineering to reduce physical waste and resource usage. Following close analysis of the company’s pack-house operations, it was proposed to adopt elements of Industry 4.0 by digitalising the quality control process. Implementing such a solution led to a reduction in the time needed to complete recorded checks, an... (More)

Quality control is an essential element of manufacturing operations that reduces product defects and provides excellent products of the right specifications to the end consumer. Industry 4.0 solutions, such as digitalisation, along with lean manufacturing tools, may support quality control operations. This paper presents a case study of a food company wherein quality control checks were optimised using business process re-engineering to reduce physical waste and resource usage. Following close analysis of the company’s pack-house operations, it was proposed to adopt elements of Industry 4.0 by digitalising the quality control process. Implementing such a solution led to a reduction in the time needed to complete recorded checks, an increase in the time the pack-house quality control team spends with packers on the production lines, and the facilitation of defects identification. It also ensured that the product met the customers’ specifications and reduced the likelihood of rejection at the customers’ depot. The new system also enabled monitoring of each line in real-time and gathering of additional information faster and more accurately. This article proves how employing lean principles in combination with Industry 4.0 technologies can lead to savings in resources and a reduction in waste, which leads to improvements in operational efficiency.

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Please use this url to cite or link to this publication:
author
; ; ; ; and
publishing date
type
Contribution to journal
publication status
published
subject
keywords
Business process re-engineering, Digitalisation, Food manufacturing, Industry 4.0, Lean, Packing, Quality 4.0, Real-time monitoring, Waste
in
Sustainability (Switzerland)
volume
13
issue
22
article number
12341
pages
14 pages
publisher
MDPI AG
external identifiers
  • scopus:85119185622
ISSN
2071-1050
DOI
10.3390/su132212341
language
English
LU publication?
no
additional info
Publisher Copyright: © 2021 by the authors. Licensee MDPI, Basel, Switzerland.
id
f9171048-2b63-414a-ac58-d8d171990440
date added to LUP
2023-09-17 18:22:36
date last changed
2024-03-22 00:25:52
@article{f9171048-2b63-414a-ac58-d8d171990440,
  abstract     = {{<p>Quality control is an essential element of manufacturing operations that reduces product defects and provides excellent products of the right specifications to the end consumer. Industry 4.0 solutions, such as digitalisation, along with lean manufacturing tools, may support quality control operations. This paper presents a case study of a food company wherein quality control checks were optimised using business process re-engineering to reduce physical waste and resource usage. Following close analysis of the company’s pack-house operations, it was proposed to adopt elements of Industry 4.0 by digitalising the quality control process. Implementing such a solution led to a reduction in the time needed to complete recorded checks, an increase in the time the pack-house quality control team spends with packers on the production lines, and the facilitation of defects identification. It also ensured that the product met the customers’ specifications and reduced the likelihood of rejection at the customers’ depot. The new system also enabled monitoring of each line in real-time and gathering of additional information faster and more accurately. This article proves how employing lean principles in combination with Industry 4.0 technologies can lead to savings in resources and a reduction in waste, which leads to improvements in operational efficiency.</p>}},
  author       = {{Garcia-Garcia, Guillermo and Coulthard, Guy and Jagtap, Sandeep and Afy-Shararah, Mohamed and Patsavellas, John and Salonitis, Konstantinos}},
  issn         = {{2071-1050}},
  keywords     = {{Business process re-engineering; Digitalisation; Food manufacturing; Industry 4.0; Lean; Packing; Quality 4.0; Real-time monitoring; Waste}},
  language     = {{eng}},
  month        = {{11}},
  number       = {{22}},
  publisher    = {{MDPI AG}},
  series       = {{Sustainability (Switzerland)}},
  title        = {{Business process re-engineering to digitalise quality control checks for reducing physical waste and resource use in a food company}},
  url          = {{http://dx.doi.org/10.3390/su132212341}},
  doi          = {{10.3390/su132212341}},
  volume       = {{13}},
  year         = {{2021}},
}