Resource mobilization andcontributing resources to acollective task by emergencyresponders: an experimental studyon collaboration in crisis response
(2021) In Continuity & Resilience Review- Abstract
- Purpose: Twenty-first century crises reaffirm the need of faster mobilization of resources during crises. Without interorganizational collaboration and resource mobilization, organizing efficient response is not possible. Resource mobilization is an essential aspect of response. It ensures a faster and better response. Collaboration between teams of emergency responders may include commonly known boundary spanning activities such as resource sharing, information sharing and communication. The purpose of this paper is to contribute our knowledge of how to organize a better crisis response through collaboration. More precisely, what strategies work as drivers for emergency responder teams during collaboration in crisis scenarios.
... (More) - Purpose: Twenty-first century crises reaffirm the need of faster mobilization of resources during crises. Without interorganizational collaboration and resource mobilization, organizing efficient response is not possible. Resource mobilization is an essential aspect of response. It ensures a faster and better response. Collaboration between teams of emergency responders may include commonly known boundary spanning activities such as resource sharing, information sharing and communication. The purpose of this paper is to contribute our knowledge of how to organize a better crisis response through collaboration. More precisely, what strategies work as drivers for emergency responder teams during collaboration in crisis scenarios.
Design/methodology/approach: Through design of experiments, using tabletop exercises and online surveys, this study investigates the drivers of collaboration during a crisis scenario. Participants of this study are decision makers and emergency responders from various public actors in crisis management from Sweden.
Findings: Collaboration is essential to manage cross-functional services in normal times, as well as meet the growing needs during crises. In absence of collaboration, boundary spanning activities such as sharing resources or information to provide any kind of service will not be possible. For teams to survive in fast-changing environment, they must be able to adapt to the changing demands accordingly. This paper demonstrates which factors are drivers for emergency responders to mobilize resources, especially during crises. It captures the tension between individual and collective goals in crisis response and highlights the drivers that affect decision-making during crises. Originality/value: The novelty of the paper lies in its methodology using tabletop exercises, design of experiments as part of Six Sigma toolbox and online surveys in combination with weightage of agreements and disagreements and free text answers. Although scientific research so far has demonstrated the need for collaboration during crises, however, which factors act as drivers for emergency responders to collaborate, is lacking scientific evidence. Incentives for collaboration have not been studied enough. These can tell us which strategies can improve collaboration during crises. This research paper is a scientific contribution in that direction.
Article type: Original Research Paper. Journal: Continuity & Resilience Review. Copyright © 2020, Roshni Pramanik License Published by Emerald Publishing Limited.
This article is published under the Creative Commons Attribution (CC BY 4.0) licence. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode (Less)
Please use this url to cite or link to this publication:
https://lup.lub.lu.se/record/f990a1f8-c517-4b62-ad8b-da4b7ccc689f
- author
- Pramanik, Roshni LU
- organization
- publishing date
- 2021-07
- type
- Contribution to journal
- publication status
- published
- subject
- in
- Continuity & Resilience Review
- pages
- 17 pages
- publisher
- Emerald Group Publishing Limited
- ISSN
- 2516-7502
- DOI
- 10.1108/CRR-03-2021-0010
- language
- English
- LU publication?
- yes
- id
- f990a1f8-c517-4b62-ad8b-da4b7ccc689f
- date added to LUP
- 2021-08-23 15:31:04
- date last changed
- 2021-08-27 10:48:29
@article{f990a1f8-c517-4b62-ad8b-da4b7ccc689f,
abstract = {{Purpose: Twenty-first century crises reaffirm the need of faster mobilization of resources during crises. Without interorganizational collaboration and resource mobilization, organizing efficient response is not possible. Resource mobilization is an essential aspect of response. It ensures a faster and better response. Collaboration between teams of emergency responders may include commonly known boundary spanning activities such as resource sharing, information sharing and communication. The purpose of this paper is to contribute our knowledge of how to organize a better crisis response through collaboration. More precisely, what strategies work as drivers for emergency responder teams during collaboration in crisis scenarios. <br>
<br>
Design/methodology/approach: Through design of experiments, using tabletop exercises and online surveys, this study investigates the drivers of collaboration during a crisis scenario. Participants of this study are decision makers and emergency responders from various public actors in crisis management from Sweden. <br>
<br>
Findings: Collaboration is essential to manage cross-functional services in normal times, as well as meet the growing needs during crises. In absence of collaboration, boundary spanning activities such as sharing resources or information to provide any kind of service will not be possible. For teams to survive in fast-changing environment, they must be able to adapt to the changing demands accordingly. This paper demonstrates which factors are drivers for emergency responders to mobilize resources, especially during crises. It captures the tension between individual and collective goals in crisis response and highlights the drivers that affect decision-making during crises. Originality/value: The novelty of the paper lies in its methodology using tabletop exercises, design of experiments as part of Six Sigma toolbox and online surveys in combination with weightage of agreements and disagreements and free text answers. Although scientific research so far has demonstrated the need for collaboration during crises, however, which factors act as drivers for emergency responders to collaborate, is lacking scientific evidence. Incentives for collaboration have not been studied enough. These can tell us which strategies can improve collaboration during crises. This research paper is a scientific contribution in that direction. <br>
<br>
Article type: Original Research Paper. Journal: Continuity & Resilience Review. Copyright © 2020, Roshni Pramanik License Published by Emerald Publishing Limited. <br>
<br>
This article is published under the Creative Commons Attribution (CC BY 4.0) licence. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode}},
author = {{Pramanik, Roshni}},
issn = {{2516-7502}},
language = {{eng}},
publisher = {{Emerald Group Publishing Limited}},
series = {{Continuity & Resilience Review}},
title = {{Resource mobilization andcontributing resources to acollective task by emergencyresponders: an experimental studyon collaboration in crisis response}},
url = {{http://dx.doi.org/10.1108/CRR-03-2021-0010}},
doi = {{10.1108/CRR-03-2021-0010}},
year = {{2021}},
}