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Engaging the missing actor : lessons learned from an age-management intervention targeting line managers and their HR partners

Jonsson, Robin ; Nilsson, Kerstin LU orcid ; Björk, Lisa and Lindegård Andersson, Agneta (2023) In Journal of Workplace Learning 35(9). p.177-196
Abstract
Purpose – This study aims to describe and evaluate the impact of a participatory age-management intervention on the knowledge, awareness and engagement of line managers and their HR partners from six health-care organizations in Sweden.
Design/methodology/approach – The learning workshops consisted of lectures, discussions, feedback and exchange of experiences with colleagues and invited experts. A total of 19 participants were interviewed six months after the final workshop, and qualitative thematic analysis was used to analyze the transcribed interviews.
Findings – The intervention design produced promising results in improving line managers’ and HR partners’ knowledge and increasing awareness and engagement. On some occasions,... (More)
Purpose – This study aims to describe and evaluate the impact of a participatory age-management intervention on the knowledge, awareness and engagement of line managers and their HR partners from six health-care organizations in Sweden.
Design/methodology/approach – The learning workshops consisted of lectures, discussions, feedback and exchange of experiences with colleagues and invited experts. A total of 19 participants were interviewed six months after the final workshop, and qualitative thematic analysis was used to analyze the transcribed interviews.
Findings – The intervention design produced promising results in improving line managers’ and HR partners’ knowledge and increasing awareness and engagement. On some occasions, the participants also initiated changes in
organizational policies and practices. However, the intervention primarily became a personal learning experience as participants lacked resources and mandates to initiate change in their daily work. To stimulate engagement and change at the organizational level, the authors believe that an intervention must receive support from higher managers, be anchored at the workplace and be aligned with the organization’s goals; moreover, participants must be provided with sufficient resources and mandates to coordinate the implementation of age-management strategies.
Practical implications – Prolonged working life policies and skill shortages are affecting organizations and societies, and for many employers, there are strong reasons for developing strategies to attract, recruit and retain older workers.
Originality/value – This study offers lessons and guidance for future workplace interventions to attract, recruit and retain older workers (Less)
Please use this url to cite or link to this publication:
author
; ; and
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
Organizational intervention, Workplace learning, Age management, Line managers, HRM, Aging workforce, Retirement
in
Journal of Workplace Learning
volume
35
issue
9
article number
1366-5626
pages
20 pages
publisher
Emerald Group Publishing Limited
external identifiers
  • scopus:85159605975
ISSN
1366-5626
DOI
10.1108/JWL-12-2022-0165
language
English
LU publication?
yes
id
fbd930da-2d9a-4399-be34-9d36778b1dda
alternative location
https://www.emerald.com/insight/content/doi/10.1108/JWL-12-2022-0165/full/pdf?title=engaging-the-missing-actor-lessons-learned-from-an-age-management-intervention-targeting-line-managers-and-their-hr-partners
date added to LUP
2023-05-15 09:58:19
date last changed
2023-08-24 15:10:59
@article{fbd930da-2d9a-4399-be34-9d36778b1dda,
  abstract     = {{Purpose – This study aims to describe and evaluate the impact of a participatory age-management intervention on the knowledge, awareness and engagement of line managers and their HR partners from six health-care organizations in Sweden.<br/>Design/methodology/approach – The learning workshops consisted of lectures, discussions, feedback and exchange of experiences with colleagues and invited experts. A total of 19 participants were interviewed six months after the final workshop, and qualitative thematic analysis was used to analyze the transcribed interviews.<br/>Findings – The intervention design produced promising results in improving line managers’ and HR partners’ knowledge and increasing awareness and engagement. On some occasions, the participants also initiated changes in<br/>organizational policies and practices. However, the intervention primarily became a personal learning experience as participants lacked resources and mandates to initiate change in their daily work. To stimulate engagement and change at the organizational level, the authors believe that an intervention must receive support from higher managers, be anchored at the workplace and be aligned with the organization’s goals; moreover, participants must be provided with sufficient resources and mandates to coordinate the implementation of age-management strategies.<br/>Practical implications – Prolonged working life policies and skill shortages are affecting organizations and societies, and for many employers, there are strong reasons for developing strategies to attract, recruit and retain older workers.<br/>Originality/value – This study offers lessons and guidance for future workplace interventions to attract, recruit and retain older workers}},
  author       = {{Jonsson, Robin and Nilsson, Kerstin and Björk, Lisa and Lindegård Andersson, Agneta}},
  issn         = {{1366-5626}},
  keywords     = {{Organizational intervention; Workplace learning; Age management; Line managers; HRM; Aging workforce; Retirement}},
  language     = {{eng}},
  month        = {{05}},
  number       = {{9}},
  pages        = {{177--196}},
  publisher    = {{Emerald Group Publishing Limited}},
  series       = {{Journal of Workplace Learning}},
  title        = {{Engaging the missing actor : lessons learned from an age-management intervention targeting line managers and their HR partners}},
  url          = {{http://dx.doi.org/10.1108/JWL-12-2022-0165}},
  doi          = {{10.1108/JWL-12-2022-0165}},
  volume       = {{35}},
  year         = {{2023}},
}