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Assessing the Acceptability and Feasibility of Leveraging Emergency Department Social Workers' Advanced Communication Skills to Assess Elderly Patients' Goals and Values

Aaronson, Emily Loving ; Kennedy, Maura ; Gillis-Crouch, Grace ; Zheng, Hui ; Jacobsen, Juliet LU ; Ouchi, Kei ; Jackson, Vicki ; Ritchie, Christine Seel ; Gioiella, Marie Elena and Greenwald, Jeffrey L. (2023) In Journal of Palliative Medicine 26(4). p.517-526
Abstract

Background: The Emergency Department (ED) has increasingly been recognized as an important site of care for older adults with unmet palliative care needs. Despite this, no clear model of care delivery has emerged. Aim: To assess the acceptability and feasibility of a scripted palliative care communication intervention in the ED directed by social workers. We hypothesized that the intervention would be feasible, acceptable to patients and ED social workers, and that the collection of patient outcomes would be possible. Design: A prospective, unblinded, pilot randomized clinical trial of older adults with serious illness presenting to the ED. Patients were randomized to either receive a social worker-directed palliative care intervention... (More)

Background: The Emergency Department (ED) has increasingly been recognized as an important site of care for older adults with unmet palliative care needs. Despite this, no clear model of care delivery has emerged. Aim: To assess the acceptability and feasibility of a scripted palliative care communication intervention in the ED directed by social workers. We hypothesized that the intervention would be feasible, acceptable to patients and ED social workers, and that the collection of patient outcomes would be possible. Design: A prospective, unblinded, pilot randomized clinical trial of older adults with serious illness presenting to the ED. Patients were randomized to either receive a social worker-directed palliative care intervention (n-65), which consisted of a conversation focused on patients' goals, values, hopes and worries, or to usual care (n-52). The intervention was evaluated for feasibility and acceptability. Results: Of patients randomized to the intervention arm, 66% (43/65) completed a conversation with the social worker. Focus group feedback with the social workers further demonstrated the feasibility of these conversations. There was minimal (12%) loss to follow-up. Of the patients who received the intervention, the majority reported that they appreciated the social workers bringing up their goals for the future (77%), their social workers asking about their fears and worries (72%), and they liked the way the conversation was set up (81%). Social workers administered 95% of the conversation components. Conclusions: This pilot trial demonstrated the feasibility and acceptability of a social worker-directed, scripted palliative care communication intervention in a single urban, academic ED.

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author
; ; ; ; ; ; ; ; and
publishing date
type
Contribution to journal
publication status
published
keywords
emergency medicine, end-of-life care, goals of care, palliative care, palliative medicine, patient care planning, social work
in
Journal of Palliative Medicine
volume
26
issue
4
pages
517 - 526
publisher
Mary Ann Liebert, Inc.
external identifiers
  • scopus:85152137558
  • pmid:36576866
ISSN
1096-6218
DOI
10.1089/jpm.2022.0136
language
English
LU publication?
no
additional info
Publisher Copyright: © Copyright 2023, Mary Ann Liebert, Inc., publishers 2023.
id
fed9c58f-b3ab-41ed-808b-70783988ff0f
date added to LUP
2023-04-18 11:18:32
date last changed
2024-06-16 04:35:25
@article{fed9c58f-b3ab-41ed-808b-70783988ff0f,
  abstract     = {{<p>Background: The Emergency Department (ED) has increasingly been recognized as an important site of care for older adults with unmet palliative care needs. Despite this, no clear model of care delivery has emerged. Aim: To assess the acceptability and feasibility of a scripted palliative care communication intervention in the ED directed by social workers. We hypothesized that the intervention would be feasible, acceptable to patients and ED social workers, and that the collection of patient outcomes would be possible. Design: A prospective, unblinded, pilot randomized clinical trial of older adults with serious illness presenting to the ED. Patients were randomized to either receive a social worker-directed palliative care intervention (n-65), which consisted of a conversation focused on patients' goals, values, hopes and worries, or to usual care (n-52). The intervention was evaluated for feasibility and acceptability. Results: Of patients randomized to the intervention arm, 66% (43/65) completed a conversation with the social worker. Focus group feedback with the social workers further demonstrated the feasibility of these conversations. There was minimal (12%) loss to follow-up. Of the patients who received the intervention, the majority reported that they appreciated the social workers bringing up their goals for the future (77%), their social workers asking about their fears and worries (72%), and they liked the way the conversation was set up (81%). Social workers administered 95% of the conversation components. Conclusions: This pilot trial demonstrated the feasibility and acceptability of a social worker-directed, scripted palliative care communication intervention in a single urban, academic ED.</p>}},
  author       = {{Aaronson, Emily Loving and Kennedy, Maura and Gillis-Crouch, Grace and Zheng, Hui and Jacobsen, Juliet and Ouchi, Kei and Jackson, Vicki and Ritchie, Christine Seel and Gioiella, Marie Elena and Greenwald, Jeffrey L.}},
  issn         = {{1096-6218}},
  keywords     = {{emergency medicine; end-of-life care; goals of care; palliative care; palliative medicine; patient care planning; social work}},
  language     = {{eng}},
  month        = {{04}},
  number       = {{4}},
  pages        = {{517--526}},
  publisher    = {{Mary Ann Liebert, Inc.}},
  series       = {{Journal of Palliative Medicine}},
  title        = {{Assessing the Acceptability and Feasibility of Leveraging Emergency Department Social Workers' Advanced Communication Skills to Assess Elderly Patients' Goals and Values}},
  url          = {{http://dx.doi.org/10.1089/jpm.2022.0136}},
  doi          = {{10.1089/jpm.2022.0136}},
  volume       = {{26}},
  year         = {{2023}},
}