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- 2009
-
Mark
Critical Success Factors for Innovation
(2009)
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
-
Mark
Kansei Engineering Methods
(2009)
- Chapter in Book/Report/Conference proceeding › Book chapter
-
Mark
Strategy & Action for meeting Sustainable Competitiveness
(2009) Int. Confrence on Business Excellence Benchmarking
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
-
Mark
Lean-kaizen public service: an empirical approach in Spanish local governments
- Contribution to journal › Article
-
Mark
Decoding the Code of Excellence
- Contribution to journal › Article
- 2008
-
Mark
Kanse/Affective engineering design: a methodology for profound affection and attractive quality creation
- Contribution to journal › Article
-
Mark
Reviewing the European Excellence Model from a Management Control View
- Contribution to journal › Article
-
Mark
Dreaming Excellence, Best Papers from QMOD, Editorial
- Contribution to journal › Article
-
Mark
A Strategy for Building Sustainable Innovation Excellence
(2008)
- Chapter in Book/Report/Conference proceeding › Book chapter
-
Mark
From Micro to Macro Leadership
(2008) The 2nd MEQA Conference
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding