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- 2005
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Mark
CRM systems: A Learning Perspective on How Organisations Manage to Understand the Customer
2005) IBIMA Conference(
- Contribution to conference › Paper, not in proceeding
- 2004
-
Mark
Knowledge transfer and storage in mobile IT use for facilities maintenance
2004) The 27th Information Systems Research Seminar in Scandinavia (Iris 27), 2007(
- Contribution to conference › Paper, not in proceeding
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