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- 2019
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Mark
General User Surveys and Other Methods for Quality Assessment – User Knowledge and Evidence-Based Library Development
2019) 10th International Evidence Based Library and Information Practice Conference(
- Contribution to conference › Abstract
- 2018
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Mark
General User Surveys in Quality Development – Discovering Best Practices in Library Services
2018) LIBER Annual Conference 2018(
- Contribution to conference › Abstract
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Mark
User Knowledge Management – How University Libraries Analyse User Needs and Develop Services
2018) The 39th Annual IATUL Conference(
- Contribution to conference › Abstract