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2016
Mark Forecasting incoming call volumes in call centers with recurrent Neural Networks
Ebadi Jalal, Mona ; Hosseini, Monireh and Karlsson, Stefan ^LU (2016) In Journal of Business Research 69(11). p.4811-4814
- Contribution to journal › Article
2008
Mark Call Me Call Me for Some Overtime - On Organizational Consequences of System Changes
Selander, Lisen ^LU (2008)
- Thesis › Doctoral thesis (monograph)