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2023
Mark New technology and in-store service encounters: An analysis of coping practices and work experiences among frontline employees
Bäckström, Kristina ^LU (2023) In International Review of Retail Distribution & Consumer Research 33(5). p.494-518
- Contribution to journal › Article
2022
Mark Behind the Stigma Shield : Frontline Employees’ Emotional Response to Organizational Event Stigma at Work and at Home
Frandsen, Sanne ^LU and Morsing, Mette (2022) In Journal of Management Studies 59(8). p.1987-2023
- Contribution to journal › Article