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- 2013
-
Mark
Frontline public relations practitioners. Trustbuilding through multicultural competence and dialogue
(2013) p.129-142
- Chapter in Book/Report/Conference proceeding › Book chapter
- 2012
-
Mark
Pre-crisis communication through a rhetorical lens: public organizations building trust and credibility (ethos) in multicultural areas
(2012) Rhetoric and Crisis Communication
- Contribution to conference › Abstract
-
Mark
Frontline public relations practitioners - trust-building through multicultural competence and dialogue
(2012) Euprera Annual Congress 2012
- Contribution to conference › Paper, not in proceeding
- 2011
-
Mark
Förtroende och mångkulturell kompetens – Räddningstjänsten Syd som ett exempel på hur en organisation bygger förtroende i en mångkulturell värld
- Contribution to conference › Abstract