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- 2023
-
Mark
Last-mile delivery services in retail : a consumer-centric approach
2023)(
- Thesis › Doctoral thesis (compilation)
-
Mark
Customer experience dimensions in last-mile delivery: an empirical study on unattended home delivery
(
- Contribution to journal › Article
- 2021
-
Mark
Mapping Customer Experience of Unattended Delivery Services in E-Grocery Retail
2021) NOFOMA 2021(
- Contribution to conference › Paper, not in proceeding
-
Mark
Exploring unattended delivery services in e-grocery retail : A consumer-centric perspective on last-mile logistics
2021)(
- Thesis › Licentiate thesis