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När arbetar man? En undersökning om äldreomsorgspersonals syn på nya arbetskrav

Bornestav, Veronica LU and Rudqvist, Annika LU (2011) SOPA63 20111
School of Social Work
Abstract
The aim of this study was to find an understanding of elderly care staff´s views on documentation requirement and documentation as a task and also to examine managers views on implementation of new tasks. We wanted to enter more deeply into the tension between the managers´ expectations, based on the set of goals made from politicians, and the response of this from the elderly care staff and what they considered possible in their daily work. Our study is based on interviews consisting of two groups of employees and two separate interviews with managers. We interviewed altogether five employees in elderly care and two of their managers. The results showed that time constraints and working tools, for example too few computers were an... (More)
The aim of this study was to find an understanding of elderly care staff´s views on documentation requirement and documentation as a task and also to examine managers views on implementation of new tasks. We wanted to enter more deeply into the tension between the managers´ expectations, based on the set of goals made from politicians, and the response of this from the elderly care staff and what they considered possible in their daily work. Our study is based on interviews consisting of two groups of employees and two separate interviews with managers. We interviewed altogether five employees in elderly care and two of their managers. The results showed that time constraints and working tools, for example too few computers were an obstacle. New tasks were implemented, such as making care plans for every care taker, which the elderly care staff performed. Their experience, however, was that they had been given more responsibility but the time it takes to undertake this responsibility was not extended. Our conclusion was “to want”, “to understand” and “to have the ability” are the key concepts of a successful implementation or there will be deviations in the process of implementation of new tasks. Social documentation is required and regulated by Swedish law and it is important for care takers, care staff, and transparency from society. It is also a part of organizational quality assurance system. Social documentation as a task, especially care plans, can be seen as well-intended but as a part of the daily work in a care organization it does not fill any major function. The outcome of this results in documentation as a non-priority task. The care takers interests are by this not necessarily neglected but the elderly care staff tend to prioritize the caring work before the formal work. (Less)
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author
Bornestav, Veronica LU and Rudqvist, Annika LU
supervisor
organization
course
SOPA63 20111
year
type
M2 - Bachelor Degree
subject
keywords
documentation, implementation, elderly care staff, management
language
Swedish
id
1976282
date added to LUP
2011-06-10 09:33:52
date last changed
2011-06-10 09:33:52
@misc{1976282,
  abstract     = {The aim of this study was to find an understanding of elderly care staff´s views on documentation requirement and documentation as a task and also to examine managers views on implementation of new tasks. We wanted to enter more deeply into the tension between the managers´ expectations, based on the set of goals made from politicians, and the response of this from the elderly care staff and what they considered possible in their daily work. Our study is based on interviews consisting of two groups of employees and two separate interviews with managers.  We interviewed altogether five employees in elderly care and two of their managers. The results showed that time constraints and working tools, for example too few computers were an obstacle. New tasks were implemented, such as making care plans for every care taker, which the elderly care staff performed. Their experience, however, was that they had been given more responsibility but the time it takes to undertake this responsibility was not extended. Our conclusion was “to want”, “to understand” and “to have the ability” are the key concepts of a successful implementation or there will be deviations in the process of implementation of new tasks. Social documentation is required and regulated by Swedish law and it is important for care takers, care staff, and transparency from society. It is also a part of organizational quality assurance system. Social documentation as a task, especially care plans, can be seen as well-intended but as a part of the daily work in a care organization it does not fill any major function. The outcome of this results in documentation as a non-priority task. The care takers interests are by this not necessarily neglected but the elderly care staff tend to prioritize the caring work before the formal work.},
  author       = {Bornestav, Veronica and Rudqvist, Annika},
  keyword      = {documentation,implementation,elderly care staff,management},
  language     = {swe},
  note         = {Student Paper},
  title        = {När arbetar man? En undersökning om äldreomsorgspersonals syn på nya arbetskrav},
  year         = {2011},
}