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How Agile Workers Make Sense of Managerial Communication

Hagberg, Anna LU ; Khanjar, Farah LU and Li, Yang LU (2014) BUSN49 20141
Department of Business Administration
Abstract (Swedish)
TITLE
How Agile Workers Make Sense of Managerial Communication

AUTHORS
Anna Hagberg, Yang Li & Farah Khanjar

SUPERVISOR
Katie Sullivan

DATE
23rd May 2014

PURPOSE
The purpose of the research project is to contribute to agile communication theory with insights about how agile workers make sense of managerial communication.

RELEVANCE
Due to the rapid changes organizations in the software development industry are now facing, the use of agile practices has become popular. Also, taking the agile workers perspective has a tendency to be neglected in literature on agile practices.

METHODOLOGY
This qualitative research has been conducted with an interpretative approach, using an abductive method when working with data... (More)
TITLE
How Agile Workers Make Sense of Managerial Communication

AUTHORS
Anna Hagberg, Yang Li & Farah Khanjar

SUPERVISOR
Katie Sullivan

DATE
23rd May 2014

PURPOSE
The purpose of the research project is to contribute to agile communication theory with insights about how agile workers make sense of managerial communication.

RELEVANCE
Due to the rapid changes organizations in the software development industry are now facing, the use of agile practices has become popular. Also, taking the agile workers perspective has a tendency to be neglected in literature on agile practices.

METHODOLOGY
This qualitative research has been conducted with an interpretative approach, using an abductive method when working with data and theory. In total, we conducted 12 semi-structured interviews and analyzed them using hermeneutics.

FINDINGS
We discovered that there is a tension between agile workers and management and also that managers should use a mix of communication channels when communicating with agile workers.

CONTRIBUTIONS
We contributed with an in-depth understanding of how agile workers make sense of managerial communication. We also contributed to literature on agile practices by identifying the tension between the self-organized teams and management, specifically in large-sized companies.

KEY-WORDS
Agile workers, agile communication, agile practices, self-organized teams, managers, SCRUM, managerial communication (Less)
Please use this url to cite or link to this publication:
author
Hagberg, Anna LU ; Khanjar, Farah LU and Li, Yang LU
supervisor
organization
course
BUSN49 20141
year
type
H1 - Master's Degree (One Year)
subject
keywords
Agile workers, agile communication, agile practices, self-organized teams, managers, SCRUM, managerial communication
language
English
id
4451353
date added to LUP
2014-07-01 13:56:27
date last changed
2014-07-01 13:56:27
@misc{4451353,
  abstract     = {TITLE
How Agile Workers Make Sense of Managerial Communication

AUTHORS	
Anna Hagberg, Yang Li & Farah Khanjar

SUPERVISOR
Katie Sullivan	
	
DATE
23rd May 2014

PURPOSE	
The purpose of the research project is to contribute to agile communication theory with insights about how agile workers make sense of managerial communication. 

RELEVANCE
Due to the rapid changes organizations in the software development industry are now facing, the use of agile practices has become popular. Also, taking the agile workers perspective has a tendency to be neglected in literature on agile practices. 

METHODOLOGY
This qualitative research has been conducted with an interpretative approach, using an abductive method when working with data and theory. In total, we conducted 12 semi-structured interviews and analyzed them using hermeneutics. 

FINDINGS	
We discovered that there is a tension between agile workers and management and also that managers should use a mix of communication channels when communicating with agile workers. 

CONTRIBUTIONS
We contributed with an in-depth understanding of how agile workers make sense of managerial communication. We also contributed to literature on agile practices by identifying the tension between the self-organized teams and management, specifically in large-sized companies. 

KEY-WORDS
Agile workers, agile communication, agile practices, self-organized teams, managers, SCRUM, managerial communication},
  author       = {Hagberg, Anna and Khanjar, Farah and Li, Yang},
  keyword      = {Agile workers,agile communication,agile practices,self-organized teams,managers,SCRUM,managerial communication},
  language     = {eng},
  note         = {Student Paper},
  title        = {How Agile Workers Make Sense of Managerial Communication},
  year         = {2014},
}