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The relationship between Knowledge Management and Business Intelligence

Sonesson, Martin LU and Storgren, Robin (2016) INFM10 20161
Department of Informatics
Abstract
The relationship between Knowledge Management (KM) and Business Intelligence (BI) is di-vided into two steps. First, differences and similarities between the concepts, and second, what interaction the concepts have within organisations. Eight qualitative interviews with ex-perts in the field of BI have been done. The most significant difference is in the knowledge sources, where KM handle explicit and tacit knowledge and BI only handle explicit. The simi-larities are that both of the concepts handle the same data sources (structured and semi-struc-tured) and technologies (data mining and text mining). But even if there are similarities and the experts are aware of these, their companies do not work like this in practice. In practice, KM... (More)
The relationship between Knowledge Management (KM) and Business Intelligence (BI) is di-vided into two steps. First, differences and similarities between the concepts, and second, what interaction the concepts have within organisations. Eight qualitative interviews with ex-perts in the field of BI have been done. The most significant difference is in the knowledge sources, where KM handle explicit and tacit knowledge and BI only handle explicit. The simi-larities are that both of the concepts handle the same data sources (structured and semi-struc-tured) and technologies (data mining and text mining). But even if there are similarities and the experts are aware of these, their companies do not work like this in practice. In practice, KM handle more semi-structured data and text mining, while BI handle more structured data and data mining. The interaction are shown through the learning processes and the best prac-tises used by companies. Where BI mainly handle raw data, the concept is within the organi-zations used to visualize and facilitate the measureable information. KM is then used for the organizations to convert and distribute this information into knowledge. Without working BI technologies you can’t get the right information for users, and without KM it is impossible to turn the information into useful knowledge. (Less)
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author
Sonesson, Martin LU and Storgren, Robin
supervisor
organization
alternative title
How the concepts are affected by each other inside organisations
course
INFM10 20161
year
type
H1 - Master's Degree (One Year)
subject
keywords
Knowledge Management, Business Intelligence, Differences, Similarities, Inter-action
report number
INF16-044
language
English
id
8881885
date added to LUP
2016-06-23 14:53:30
date last changed
2016-06-23 14:53:30
@misc{8881885,
  abstract     = {The relationship between Knowledge Management (KM) and Business Intelligence (BI) is di-vided into two steps. First, differences and similarities between the concepts, and second, what interaction the concepts have within organisations. Eight qualitative interviews with ex-perts in the field of BI have been done. The most significant difference is in the knowledge sources, where KM handle explicit and tacit knowledge and BI only handle explicit. The simi-larities are that both of the concepts handle the same data sources (structured and semi-struc-tured) and technologies (data mining and text mining). But even if there are similarities and the experts are aware of these, their companies do not work like this in practice. In practice, KM handle more semi-structured data and text mining, while BI handle more structured data and data mining. The interaction are shown through the learning processes and the best prac-tises used by companies. Where BI mainly handle raw data, the concept is within the organi-zations used to visualize and facilitate the measureable information. KM is then used for the organizations to convert and distribute this information into knowledge. Without working BI technologies you can’t get the right information for users, and without KM it is impossible to turn the information into useful knowledge.},
  author       = {Sonesson, Martin and Storgren, Robin},
  keyword      = {Knowledge Management,Business Intelligence,Differences,Similarities,Inter-action},
  language     = {eng},
  note         = {Student Paper},
  title        = {The relationship between Knowledge Management and Business Intelligence},
  year         = {2016},
}