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A comparative analysis of the design and use of performance measurement in two Universities - Lund University and Liepaja University

Joudeh, Liwaalislam LU and Sokolovskis, Kaspars LU (2017) BUSN79 20171
Department of Business Administration
Abstract
Title: A Comparative analysis of the design and use of performance measurement in two Universities - Lund University and Liepaja University
Seminar date: May 2017
Course: BUSN79 Business Administration Degree Project in Accounting and Finance, 15 credits
Authors: Kaspars Sokolovskis & Liwaalislam Joudeh
Supervisor: Anna Glenngård
Keywords: Management control, performance measurement systems, public sector, university
Purpose: The purpose of this thesis is to compare the performance measurement tools and indicators used in both Lund University and Liepaja University and point out to the advantages, disadvantages and challenges in both systems.
Methodology: qualitative approach, 2 university cases, semi structured interviews
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Title: A Comparative analysis of the design and use of performance measurement in two Universities - Lund University and Liepaja University
Seminar date: May 2017
Course: BUSN79 Business Administration Degree Project in Accounting and Finance, 15 credits
Authors: Kaspars Sokolovskis & Liwaalislam Joudeh
Supervisor: Anna Glenngård
Keywords: Management control, performance measurement systems, public sector, university
Purpose: The purpose of this thesis is to compare the performance measurement tools and indicators used in both Lund University and Liepaja University and point out to the advantages, disadvantages and challenges in both systems.
Methodology: qualitative approach, 2 university cases, semi structured interviews
Theoretical Framework/Perspectives: The first part includes a description of the performance measurement approaches 1) Total Quality Management 2) Economic Value Added 3) The Balanced Scorecard. The second part is an overview about the rewarding and compensation systems in universities. Literature used from Neely, Del Sordo et al. Farid In explaining The Balanced Scorecard, performance management and measurement. Ryan and Deci, Kerr in the rewarding system section.
Empirical Framework/Foundation: Three semi-structured interviews with university top-management employees
Conclusions/Implications: Through process of interviewing, analyzing interview data and then connecting to literature researched, expected findings were uncovered, it can be noted that both universities are working differently, however, both universities expressed idea that it is hard to measure human performance as well as, well-performing models may differ from university to university. (Less)
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author
Joudeh, Liwaalislam LU and Sokolovskis, Kaspars LU
supervisor
organization
course
BUSN79 20171
year
type
H1 - Master's Degree (One Year)
subject
keywords
Management control, performance measurement systems, public sector, university
language
English
id
8934770
date added to LUP
2018-02-02 14:42:23
date last changed
2018-02-02 14:42:23
@misc{8934770,
  abstract     = {Title: A Comparative analysis of the design and use of performance measurement in two Universities - Lund University and Liepaja University
Seminar date: May 2017
Course: BUSN79 Business Administration Degree Project in Accounting and Finance, 15 credits
Authors: Kaspars Sokolovskis & Liwaalislam Joudeh
Supervisor: Anna Glenngård
Keywords: Management control, performance measurement systems, public sector, university
Purpose: The purpose of this thesis is to compare the performance measurement tools and indicators used in both Lund University and Liepaja University and point out to the advantages, disadvantages and challenges in both systems.
Methodology: qualitative approach, 2 university cases, semi structured interviews
Theoretical Framework/Perspectives: The first part includes a description of the performance measurement approaches 1) Total Quality Management 2) Economic Value Added 3) The Balanced Scorecard. The second part is an overview about the rewarding and compensation systems in universities. Literature used from Neely, Del Sordo et al. Farid In explaining The Balanced Scorecard, performance management and measurement. Ryan and Deci, Kerr in the rewarding system section.
Empirical Framework/Foundation: Three semi-structured interviews with university top-management employees
Conclusions/Implications: Through process of interviewing, analyzing interview data and then connecting to literature researched, expected findings were uncovered, it can be noted that both universities are working differently, however, both universities expressed idea that it is hard to measure human performance as well as, well-performing models may differ from university to university.},
  author       = {Joudeh, Liwaalislam and Sokolovskis, Kaspars},
  keyword      = {Management control,performance measurement systems,public sector,university},
  language     = {eng},
  note         = {Student Paper},
  title        = {A comparative analysis of the design and use of performance measurement in two Universities - Lund University and Liepaja University},
  year         = {2017},
}