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Kommunikation mellan brukare och (bygg)projektorganisationen i tidig planering

Sahlin, Felix LU (2019) VBEM01 20192
Construction Management
Abstract
In many cases different projects encounter unexpected problems, even though careful planning has been done. In most situations it is possible to derive problems from a lack of communication. This study is done by reviewing structures in an organization in order to investigate why problems in communication arise. The study tries to identify methods that are believed to help minimize the errors.
The purpose of the thesis is to see whether it is the design of the communication that causes a project not proceed in the desired way, or if other reasons can be found. The goal is to gain an increased understanding of some situations that have resulted in problems in a project that is caused by communication. The study was conducted as a... (More)
In many cases different projects encounter unexpected problems, even though careful planning has been done. In most situations it is possible to derive problems from a lack of communication. This study is done by reviewing structures in an organization in order to investigate why problems in communication arise. The study tries to identify methods that are believed to help minimize the errors.
The purpose of the thesis is to see whether it is the design of the communication that causes a project not proceed in the desired way, or if other reasons can be found. The goal is to gain an increased understanding of some situations that have resulted in problems in a project that is caused by communication. The study was conducted as a qualitative study with interviews as the main data collection method.
The conclusions that can be drawn is that there are problems with the difficulty of understanding and construction process in a project. The problem seems to be because there is a discrepancy between the parties in an organization, that they do not agree on what parts of a process are closed and when parts are still in progress. The discrepancy is probably due to the parties having different perceptions of how the process should proceed, and when something becomes definite. In addition, there are problems with communications since there are many, complicated, technical features that are difficult to understand for the members of the organization. However, the study shows that there is an awareness of problem in the organization and that the organization active works with minimizing them with the help of different tools, such as creating a common language in the organization and allow an openness in the organization. (Less)
Please use this url to cite or link to this publication:
author
Sahlin, Felix LU
supervisor
organization
alternative title
Communication between users and (construction)project management in early planning
course
VBEM01 20192
year
type
H2 - Master's Degree (Two Years)
subject
keywords
Byggprocess, kommunikation, sensemaking, projektering, brukarinverkan.
report number
19/5594
ISSN
1651-0380
language
Swedish
additional info
Handledare: Henrik Szentes
Examinator: Stefan Olander
id
9001477
date added to LUP
2020-01-16 14:41:57
date last changed
2020-01-16 14:41:57
@misc{9001477,
  abstract     = {{In many cases different projects encounter unexpected problems, even though careful planning has been done. In most situations it is possible to derive problems from a lack of communication. This study is done by reviewing structures in an organization in order to investigate why problems in communication arise. The study tries to identify methods that are believed to help minimize the errors. 
The purpose of the thesis is to see whether it is the design of the communication that causes a project not proceed in the desired way, or if other reasons can be found. The goal is to gain an increased understanding of some situations that have resulted in problems in a project that is caused by communication. The study was conducted as a qualitative study with interviews as the main data collection method. 
The conclusions that can be drawn is that there are problems with the difficulty of understanding and construction process in a project. The problem seems to be because there is a discrepancy between the parties in an organization, that they do not agree on what parts of a process are closed and when parts are still in progress. The discrepancy is probably due to the parties having different perceptions of how the process should proceed, and when something becomes definite. In addition, there are problems with communications since there are many, complicated, technical features that are difficult to understand for the members of the organization. However, the study shows that there is an awareness of problem in the organization and that the organization active works with minimizing them with the help of different tools, such as creating a common language in the organization and allow an openness in the organization.}},
  author       = {{Sahlin, Felix}},
  issn         = {{1651-0380}},
  language     = {{swe}},
  note         = {{Student Paper}},
  title        = {{Kommunikation mellan brukare och (bygg)projektorganisationen i tidig planering}},
  year         = {{2019}},
}