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Are we there yet? Constructing performance measurement systems within development aid organizations

Hansson, Christoffer LU and Palmgren, Rebecca LU (2020) MIOM05 20201
Production Management
Abstract
Performance measurement has been on the agenda for decades with the purpose of helping organizations understand their organizational progress or lack thereof. However, measuring performance can be complex and result in a waste of resources rather than benefits. The aid sector is characterized by complex stakeholder structures, including volunteers, offshore partners and donors that all affect the measuring of performance. This increases the risk of performance measurement resulting in burdens for the organization instead of benefits. This thesis presents a framework for constructing performance measurement systems for development aid organizations. Interviews with experts and practitioners on performance measurement in aid ensure the... (More)
Performance measurement has been on the agenda for decades with the purpose of helping organizations understand their organizational progress or lack thereof. However, measuring performance can be complex and result in a waste of resources rather than benefits. The aid sector is characterized by complex stakeholder structures, including volunteers, offshore partners and donors that all affect the measuring of performance. This increases the risk of performance measurement resulting in burdens for the organization instead of benefits. This thesis presents a framework for constructing performance measurement systems for development aid organizations. Interviews with experts and practitioners on performance measurement in aid ensure the suitability of the framework and a case study is conducted to ensure the quality. (Less)
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author
Hansson, Christoffer LU and Palmgren, Rebecca LU
supervisor
organization
course
MIOM05 20201
year
type
H2 - Master's Degree (Two Years)
subject
keywords
Performance measurement, performance measurement system, contemporary performance measurement, aid, development aid organizations, performance indicators, KPI
report number
20/5645
language
English
id
9011333
date added to LUP
2020-06-24 11:59:08
date last changed
2020-06-24 11:59:08
@misc{9011333,
  abstract     = {Performance measurement has been on the agenda for decades with the purpose of helping organizations understand their organizational progress or lack thereof. However, measuring performance can be complex and result in a waste of resources rather than benefits. The aid sector is characterized by complex stakeholder structures, including volunteers, offshore partners and donors that all affect the measuring of performance. This increases the risk of performance measurement resulting in burdens for the organization instead of benefits. This thesis presents a framework for constructing performance measurement systems for development aid organizations. Interviews with experts and practitioners on performance measurement in aid ensure the suitability of the framework and a case study is conducted to ensure the quality.},
  author       = {Hansson, Christoffer and Palmgren, Rebecca},
  keyword      = {Performance measurement,performance measurement system,contemporary performance measurement,aid,development aid organizations,performance indicators,KPI},
  language     = {eng},
  note         = {Student Paper},
  title        = {Are we there yet? Constructing performance measurement systems within development aid organizations},
  year         = {2020},
}