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Customer Satisfaction Measurement for Product-Service Systems in the MaaS Sector Conceptualising a New Measurement Framework through a Scale Development Process

Herath, Franziska LU and Buczek, Lisa LU (2020) BUSN09 20201
Department of Business Administration
Please use this url to cite or link to this publication:
author
Herath, Franziska LU and Buczek, Lisa LU
supervisor
organization
course
BUSN09 20201
year
type
H1 - Master's Degree (One Year)
subject
language
English
id
9020450
date added to LUP
2020-07-08 11:43:52
date last changed
2020-07-08 11:43:52
@misc{9020450,
  author       = {{Herath, Franziska and Buczek, Lisa}},
  language     = {{eng}},
  note         = {{Student Paper}},
  title        = {{Customer Satisfaction Measurement for Product-Service Systems in the MaaS Sector Conceptualising a New Measurement Framework through a Scale Development Process}},
  year         = {{2020}},
}