Unpacking Crisis-Driven Digital Transformation: Through the lens of dynamic capabilities
(2022) INFM10 20221Department of Informatics
- Abstract
- Covid-19 has had profound effects on peoples’ health and livelihoods; resultingly, companies have felt the recoil too. Social distancing mandates and supply chain disruptions have forced organizations to adapt. Organizational adaptation has occurred in many forms; however, when organizations orchestrate digital business model change through the use of digital technologies, it can be argued that digital transformation has occurred. With our qualitative study utilising semi-structured interviews, we have taken a look at how Covid-19 has driven digital transformation among incumbent firms. Previous findings point toward results that argue that Covid-19 has sped up rates of digital transformation, and that digital transformation attempts... (More)
- Covid-19 has had profound effects on peoples’ health and livelihoods; resultingly, companies have felt the recoil too. Social distancing mandates and supply chain disruptions have forced organizations to adapt. Organizational adaptation has occurred in many forms; however, when organizations orchestrate digital business model change through the use of digital technologies, it can be argued that digital transformation has occurred. With our qualitative study utilising semi-structured interviews, we have taken a look at how Covid-19 has driven digital transformation among incumbent firms. Previous findings point toward results that argue that Covid-19 has sped up rates of digital transformation, and that digital transformation attempts during Covid-19 are prone to failure, but research has not yet taken the angle of exploring the reasons as to how the pandemic has impacted digital transformation. Our research has sharpened the blur regarding the mechanisms that are in play with Covid-19 and digital transformation by looking at the phenomenon through a lens of dynamic capabilities. This has shown the importance that upskilling internal resources, digital maturity, and a focus on people over technology has had in organizations that embarked on digital transformations during Covid-19. (Less)
Please use this url to cite or link to this publication:
http://lup.lub.lu.se/student-papers/record/9084609
- author
- Gojkovic, Alexander Stefan Christian LU and Lantz, Jens LU
- supervisor
- organization
- course
- INFM10 20221
- year
- 2022
- type
- H1 - Master's Degree (One Year)
- subject
- keywords
- Digital Transformation, Covid-19, Crisis-Driven Digital Transformation, Dynamic Capabilities, Defining Digital Transformation
- report number
- INF22-05
- language
- English
- id
- 9084609
- date added to LUP
- 2022-09-07 09:40:10
- date last changed
- 2022-09-07 09:40:10
@misc{9084609, abstract = {{Covid-19 has had profound effects on peoples’ health and livelihoods; resultingly, companies have felt the recoil too. Social distancing mandates and supply chain disruptions have forced organizations to adapt. Organizational adaptation has occurred in many forms; however, when organizations orchestrate digital business model change through the use of digital technologies, it can be argued that digital transformation has occurred. With our qualitative study utilising semi-structured interviews, we have taken a look at how Covid-19 has driven digital transformation among incumbent firms. Previous findings point toward results that argue that Covid-19 has sped up rates of digital transformation, and that digital transformation attempts during Covid-19 are prone to failure, but research has not yet taken the angle of exploring the reasons as to how the pandemic has impacted digital transformation. Our research has sharpened the blur regarding the mechanisms that are in play with Covid-19 and digital transformation by looking at the phenomenon through a lens of dynamic capabilities. This has shown the importance that upskilling internal resources, digital maturity, and a focus on people over technology has had in organizations that embarked on digital transformations during Covid-19.}}, author = {{Gojkovic, Alexander Stefan Christian and Lantz, Jens}}, language = {{eng}}, note = {{Student Paper}}, title = {{Unpacking Crisis-Driven Digital Transformation: Through the lens of dynamic capabilities}}, year = {{2022}}, }