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One Size Does Not Fit All - A study on crisis management within a Swedish university during the COVID-19 pandemic

Lyoubi, Aya LU and Danielsson, Emilia LU (2022) BUSN09 20221
Department of Business Administration
Abstract
The purpose of this thesis is to contribute to the current field of research on
crisis management within higher education. More precisely, this thesis aims
to increase the understanding of the scope and dimensions to be considered
by universities when preparing and planning for a potential crisis.

A qualitative study with abductive reasoning has been conducted to fulfill the
purpose of this thesis. A multiple case study was selected with a focus on two
faculties within a Swedish university. The empirical data used in this study
was collected through 13 semi-structured interviews with both academic and
managers at each faculty.

Conclusion: The aspects to be considered when planning for a crisis, in the context of higher... (More)
The purpose of this thesis is to contribute to the current field of research on
crisis management within higher education. More precisely, this thesis aims
to increase the understanding of the scope and dimensions to be considered
by universities when preparing and planning for a potential crisis.

A qualitative study with abductive reasoning has been conducted to fulfill the
purpose of this thesis. A multiple case study was selected with a focus on two
faculties within a Swedish university. The empirical data used in this study
was collected through 13 semi-structured interviews with both academic and
managers at each faculty.

Conclusion: The aspects to be considered when planning for a crisis, in the context of higher education, have not been sufficiently discussed in previous research.
Hence, this study aimed to emphasize not only the importance of
individualized and unique crisis management for each faculty, but also the
importance of generic planning which can facilitate the handling of
unexpected crisis events, highlighting the main aspects to be prioritized when
establishing a plan. Additionally, by exploring the Swedish context, the
results further increased the understanding of the interconnectedness between
the university and the state in which it operates. (Less)
Please use this url to cite or link to this publication:
author
Lyoubi, Aya LU and Danielsson, Emilia LU
supervisor
organization
course
BUSN09 20221
year
type
H1 - Master's Degree (One Year)
subject
keywords
Crisis Management, Higher Education, Crisis Planning, COVID-19, Sweden
language
English
id
9091909
date added to LUP
2022-07-01 15:35:01
date last changed
2022-07-01 15:35:01
@misc{9091909,
  abstract     = {{The purpose of this thesis is to contribute to the current field of research on
crisis management within higher education. More precisely, this thesis aims 
to increase the understanding of the scope and dimensions to be considered 
by universities when preparing and planning for a potential crisis. 

A qualitative study with abductive reasoning has been conducted to fulfill the 
purpose of this thesis. A multiple case study was selected with a focus on two 
faculties within a Swedish university. The empirical data used in this study 
was collected through 13 semi-structured interviews with both academic and 
managers at each faculty. 

Conclusion: The aspects to be considered when planning for a crisis, in the context of higher education, have not been sufficiently discussed in previous research. 
Hence, this study aimed to emphasize not only the importance of 
individualized and unique crisis management for each faculty, but also the 
importance of generic planning which can facilitate the handling of 
unexpected crisis events, highlighting the main aspects to be prioritized when 
establishing a plan. Additionally, by exploring the Swedish context, the 
results further increased the understanding of the interconnectedness between 
the university and the state in which it operates.}},
  author       = {{Lyoubi, Aya and Danielsson, Emilia}},
  language     = {{eng}},
  note         = {{Student Paper}},
  title        = {{One Size Does Not Fit All - A study on crisis management within a Swedish university during the COVID-19 pandemic}},
  year         = {{2022}},
}