Transformation mess to transformation success!
(2022) MGTN59 20221Department of Business Administration
- Abstract (Swedish)
- In today's fast-paced business environment, organizations need to adapt and improve their ways of working to keep up with competitors. This change is putting more pressure on Human Resources (HR) and their ability to implement transformation projects to become more efficient, automated, and data-driven. Organizations invest enormous amounts of resources to implement these HR transformation projects. However, only 16% of the implementations succeed. Therefore, this study aims to investigate how organizations can better manage HR transformation projects in a rapidly changing business environment.
A mixed method between a deductive and inductive approach has been taken throughout a literature review and an empirical data collection. The... (More) - In today's fast-paced business environment, organizations need to adapt and improve their ways of working to keep up with competitors. This change is putting more pressure on Human Resources (HR) and their ability to implement transformation projects to become more efficient, automated, and data-driven. Organizations invest enormous amounts of resources to implement these HR transformation projects. However, only 16% of the implementations succeed. Therefore, this study aims to investigate how organizations can better manage HR transformation projects in a rapidly changing business environment.
A mixed method between a deductive and inductive approach has been taken throughout a literature review and an empirical data collection. The study is a qualitative case study, in collaboration with IKEA. The empirical data was collected by conducting semi-structured interviews with twelve participants at IKEA.
The results are presented in three phases: preparation phase, implementation phase and evaluation phase. Each of which contains key factors that emphasize the actions that must be accomplished in order for the HR transformation project to be successful. In addition, the outcome demonstrated an emphasis on transitioning between the phases rather than viewing the phases as stagnant. A clear focus among the interviewees was the value of communicating, involving, having a clear goal and project plan, providing training and resources, ensuring transparency and evaluating the project. Additionally, the result highlights the importance of involving the human through the change and being responsive to the human needs in order to overcome resistance towards the change. (Less)
Please use this url to cite or link to this publication:
http://lup.lub.lu.se/student-papers/record/9092756
- author
- Christensen, Julia LU and Svensson, Paulina LU
- supervisor
- organization
- alternative title
- Transformation mess to transformation success! - A case study of IKEA on how to manage HR Transformation projects
- course
- MGTN59 20221
- year
- 2022
- type
- H1 - Master's Degree (One Year)
- subject
- keywords
- Key words: Human Resources, Change management, HR Transformation projects, Stakeholder management.
- language
- English
- id
- 9092756
- date added to LUP
- 2022-06-23 13:48:39
- date last changed
- 2022-06-23 13:48:39
@misc{9092756,
abstract = {{In today's fast-paced business environment, organizations need to adapt and improve their ways of working to keep up with competitors. This change is putting more pressure on Human Resources (HR) and their ability to implement transformation projects to become more efficient, automated, and data-driven. Organizations invest enormous amounts of resources to implement these HR transformation projects. However, only 16% of the implementations succeed. Therefore, this study aims to investigate how organizations can better manage HR transformation projects in a rapidly changing business environment.
A mixed method between a deductive and inductive approach has been taken throughout a literature review and an empirical data collection. The study is a qualitative case study, in collaboration with IKEA. The empirical data was collected by conducting semi-structured interviews with twelve participants at IKEA.
The results are presented in three phases: preparation phase, implementation phase and evaluation phase. Each of which contains key factors that emphasize the actions that must be accomplished in order for the HR transformation project to be successful. In addition, the outcome demonstrated an emphasis on transitioning between the phases rather than viewing the phases as stagnant. A clear focus among the interviewees was the value of communicating, involving, having a clear goal and project plan, providing training and resources, ensuring transparency and evaluating the project. Additionally, the result highlights the importance of involving the human through the change and being responsive to the human needs in order to overcome resistance towards the change.}},
author = {{Christensen, Julia and Svensson, Paulina}},
language = {{eng}},
note = {{Student Paper}},
title = {{Transformation mess to transformation success!}},
year = {{2022}},
}