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Teams’ Perception of Driving Forces and Challenges on Psychological Safety in Relation to Different Work-Setting Arrangements (remote, hybrid, on-site)

Alkhatib, Layal LU and Mahvera, Arsafira Jaya LU (2023) MGTN59 20231
Department of Business Administration
Abstract
The study has explored the teams’ perceptions of driving forces and challenges of psychological safety (PS) in three different work-setting arrangements (WSAs), which are remote, hybrid, and on-site. These findings were discovered by interviewing three teams, each of which worked in different WSAs, and by asking them questions about what factors influence their PS. After that, thematic analysis was used to reveal all the commonalities and differences between the different replies and relate each to its WSA. We found 31 driving forces of PS, and some of them were shared between all three WSAs, which were team demography, constructive feedback, leadership style(s) (e.g. supportive leader), as well as having a good and supportive environment.... (More)
The study has explored the teams’ perceptions of driving forces and challenges of psychological safety (PS) in three different work-setting arrangements (WSAs), which are remote, hybrid, and on-site. These findings were discovered by interviewing three teams, each of which worked in different WSAs, and by asking them questions about what factors influence their PS. After that, thematic analysis was used to reveal all the commonalities and differences between the different replies and relate each to its WSA. We found 31 driving forces of PS, and some of them were shared between all three WSAs, which were team demography, constructive feedback, leadership style(s) (e.g. supportive leader), as well as having a good and supportive environment. Among those 31 driving forces of PS, there were some differences between the three teams, and 4 of them were closely associated with WSAs: flexibility, organizational policies, social activities, and motivational sense of the presence of others. We also found 28 challenges of PS, and only one of them was common for all three WSAs, which was lack of knowledge (from teams and the leader). Among those 28 challenges, there were some differences between the three teams, and 4 of them were closely associated with WSAs: working in silos, familiarity, lack of personal connection, and lack of monitoring. Therefore, it is discovered that WSA can influence PS but it is not the only factor that matters. (Less)
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author
Alkhatib, Layal LU and Mahvera, Arsafira Jaya LU
supervisor
organization
course
MGTN59 20231
year
type
H1 - Master's Degree (One Year)
subject
keywords
Psychological safety work-setting arrangement remote working hybrid working on-site working perception employee team
language
English
id
9129620
date added to LUP
2023-06-26 14:11:28
date last changed
2023-06-26 14:11:28
@misc{9129620,
  abstract     = {{The study has explored the teams’ perceptions of driving forces and challenges of psychological safety (PS) in three different work-setting arrangements (WSAs), which are remote, hybrid, and on-site. These findings were discovered by interviewing three teams, each of which worked in different WSAs, and by asking them questions about what factors influence their PS. After that, thematic analysis was used to reveal all the commonalities and differences between the different replies and relate each to its WSA. We found 31 driving forces of PS, and some of them were shared between all three WSAs, which were team demography, constructive feedback, leadership style(s) (e.g. supportive leader), as well as having a good and supportive environment. Among those 31 driving forces of PS, there were some differences between the three teams, and 4 of them were closely associated with WSAs: flexibility, organizational policies, social activities, and motivational sense of the presence of others. We also found 28 challenges of PS, and only one of them was common for all three WSAs, which was lack of knowledge (from teams and the leader). Among those 28 challenges, there were some differences between the three teams, and 4 of them were closely associated with WSAs: working in silos, familiarity, lack of personal connection, and lack of monitoring. Therefore, it is discovered that WSA can influence PS but it is not the only factor that matters.}},
  author       = {{Alkhatib, Layal and Mahvera, Arsafira Jaya}},
  language     = {{eng}},
  note         = {{Student Paper}},
  title        = {{Teams’ Perception of Driving Forces and Challenges on Psychological Safety in Relation to Different Work-Setting Arrangements (remote, hybrid, on-site)}},
  year         = {{2023}},
}