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The Impact of Diversity on Company Performance

Hamberg, Lisa LU ; Hjärre, Greta LU and Johansson, Sofia LU (2023) IBUH19 20231
Department of Business Administration
Abstract
Research Question: How has diversity impacted performance in the Asian, European and American divisions of Education First?

Methodology: A qualitative case study using an abductive approach, aiming to detect how national corporate diversity impacts performance. Semi-structured interviews were conducted with 13 senior managers of Education First, providing empirical findings that were triangulated with the literature review and theoretical framework in the data analysis.

Theoretical Problem: The thesis aims to understand how national diversity impacts performance in the case of Education First on an international scale. Earlier studies indicate a research gap regarding the effect on performance of having different employee... (More)
Research Question: How has diversity impacted performance in the Asian, European and American divisions of Education First?

Methodology: A qualitative case study using an abductive approach, aiming to detect how national corporate diversity impacts performance. Semi-structured interviews were conducted with 13 senior managers of Education First, providing empirical findings that were triangulated with the literature review and theoretical framework in the data analysis.

Theoretical Problem: The thesis aims to understand how national diversity impacts performance in the case of Education First on an international scale. Earlier studies indicate a research gap regarding the effect on performance of having different employee nationalities in one company with global operations and offices.

Empirical Foundation: The empirical findings are supported by existing research, presented in the literature review, and relevant theories, including New Institutional Theory, Information Processing Theory and Social Identity Theory, outlined in the theoretical framework.

Conclusion: The study demonstrates that national diversity at Education First has resulted in more positive than negative performance outcomes, while particularly emphasizing the complexities of the topic. The complex nature of performance finds significance in diversity management, enabling benefits while mitigating challenges, and external factors, such as contextual nuances. (Less)
Please use this url to cite or link to this publication:
author
Hamberg, Lisa LU ; Hjärre, Greta LU and Johansson, Sofia LU
supervisor
organization
alternative title
A Qualitative Global Case Study of Education First (EF)
course
IBUH19 20231
year
type
M2 - Bachelor Degree
subject
keywords
Diversity, Company Performance, Diversity Management, External Factors, New Institutional Theory, Information Processing Theory, Social Identity Theory.
language
English
id
9132381
date added to LUP
2023-09-12 13:29:20
date last changed
2023-09-12 13:29:20
@misc{9132381,
  abstract     = {{Research Question: How has diversity impacted performance in the Asian, European and American divisions of Education First?

Methodology: A qualitative case study using an abductive approach, aiming to detect how national corporate diversity impacts performance. Semi-structured interviews were conducted with 13 senior managers of Education First, providing empirical findings that were triangulated with the literature review and theoretical framework in the data analysis. 

Theoretical Problem: The thesis aims to understand how national diversity impacts performance in the case of Education First on an international scale. Earlier studies indicate a research gap regarding the effect on performance of having different employee nationalities in one company with global operations and offices. 

Empirical Foundation: The empirical findings are supported by existing research, presented in the literature review, and relevant theories, including New Institutional Theory, Information Processing Theory and Social Identity Theory, outlined in the theoretical framework. 

Conclusion: The study demonstrates that national diversity at Education First has resulted in more positive than negative performance outcomes, while particularly emphasizing the complexities of the topic. The complex nature of performance finds significance in diversity management, enabling benefits while mitigating challenges, and external factors, such as contextual nuances.}},
  author       = {{Hamberg, Lisa and Hjärre, Greta and Johansson, Sofia}},
  language     = {{eng}},
  note         = {{Student Paper}},
  title        = {{The Impact of Diversity on Company Performance}},
  year         = {{2023}},
}