Agents of Change: Exploring Challenges of Implementing Change in Healthcare
(2024) MGTN59 20241Department of Business Administration
- Abstract
- This study aims to identify the main challenges faced by change agents in implementing change and understand how the change agents’ role is affected by these challenges in a healthcare setting, specifically exploring the case of implementing the ‘Competence and Employment Model’ in Region Skåne. The study employs a qualitative case study methodology to delve into the experiences of various change agents involved in the change process at Region Skåne. Despite playing an important role in facilitating and driving this change initiative, the change agents in this study encounter numerous challenges that limit their abilities to fulfill their responsibilities of implementing the change. These challenges are identified as 1) facilitating change... (More)
- This study aims to identify the main challenges faced by change agents in implementing change and understand how the change agents’ role is affected by these challenges in a healthcare setting, specifically exploring the case of implementing the ‘Competence and Employment Model’ in Region Skåne. The study employs a qualitative case study methodology to delve into the experiences of various change agents involved in the change process at Region Skåne. Despite playing an important role in facilitating and driving this change initiative, the change agents in this study encounter numerous challenges that limit their abilities to fulfill their responsibilities of implementing the change. These challenges are identified as 1) facilitating change in a complex environment and structure, 2) unleashing agency and ownership, as well as 3) handling and mitigating resistance. The findings suggest that while change agents are critical to the change process, their ability to facilitate change is impaired by these challenges. This study contributes to the broader understanding of change management in healthcare by exploring emphasizing the nuanced roles and challenges of change agents, thereby suggesting areas for enhancing their effectiveness in future organizational change. (Less)
Please use this url to cite or link to this publication:
http://lup.lub.lu.se/student-papers/record/9156262
- author
- Nordström, Tilda LU and Bendz, Vera LU
- supervisor
- organization
- course
- MGTN59 20241
- year
- 2024
- type
- H1 - Master's Degree (One Year)
- subject
- keywords
- Organizational change, Change agency, Change management structure, Complexity, Resistance, Healthcare
- language
- English
- id
- 9156262
- date added to LUP
- 2024-06-24 12:57:12
- date last changed
- 2024-06-24 12:57:12
@misc{9156262,
abstract = {{This study aims to identify the main challenges faced by change agents in implementing change and understand how the change agents’ role is affected by these challenges in a healthcare setting, specifically exploring the case of implementing the ‘Competence and Employment Model’ in Region Skåne. The study employs a qualitative case study methodology to delve into the experiences of various change agents involved in the change process at Region Skåne. Despite playing an important role in facilitating and driving this change initiative, the change agents in this study encounter numerous challenges that limit their abilities to fulfill their responsibilities of implementing the change. These challenges are identified as 1) facilitating change in a complex environment and structure, 2) unleashing agency and ownership, as well as 3) handling and mitigating resistance. The findings suggest that while change agents are critical to the change process, their ability to facilitate change is impaired by these challenges. This study contributes to the broader understanding of change management in healthcare by exploring emphasizing the nuanced roles and challenges of change agents, thereby suggesting areas for enhancing their effectiveness in future organizational change.}},
author = {{Nordström, Tilda and Bendz, Vera}},
language = {{eng}},
note = {{Student Paper}},
title = {{Agents of Change: Exploring Challenges of Implementing Change in Healthcare}},
year = {{2024}},
}