Skip to main content

LUP Student Papers

LUND UNIVERSITY LIBRARIES

UX Analysis and UI Design of Operating Mode Selector for Sliding Doors

Liljenberg, Emma LU and Olsmats, Sofia LU (2024) MMKM10 20241
Innovation
Abstract
The innovation of automatic sliding door systems over the past decades has resulted in high-tech automatic sliding doors, where accessories and user interfaces have not been developed to the same extent. As a result, operating mode selectors for sliding doors has become outdated and difficult for users to operate. The purpose of this master’s thesis was to propose a new design for operating mode selectors in collaboration with ASSA ABLOY Entrance Systems, based on the end-users and their needs.

To achieve this purpose, a thorough user experience analysis was conducted, primarily based on users in the retail segment. The user study included interviews and focus groups to define user needs through quantitative and qualitative analysis.... (More)
The innovation of automatic sliding door systems over the past decades has resulted in high-tech automatic sliding doors, where accessories and user interfaces have not been developed to the same extent. As a result, operating mode selectors for sliding doors has become outdated and difficult for users to operate. The purpose of this master’s thesis was to propose a new design for operating mode selectors in collaboration with ASSA ABLOY Entrance Systems, based on the end-users and their needs.

To achieve this purpose, a thorough user experience analysis was conducted, primarily based on users in the retail segment. The user study included interviews and focus groups to define user needs through quantitative and qualitative analysis. Several concepts were developed, with two concepts being further refined through three iterations to ensure good usability. A final assessment was conducted by the users, where one concept was selected and refined.

The final result was a modern touchscreen with a graphical user interface where the door mode could be changed with a click or by swiping the screen. The innovative features of the concept included automatic switching to Exit only mode without user intervention, assistance during door malfunctions, and authentication for login by using a tag. Evaluations indicated that the solution was an improvement over current solutions, it was perceived as clear, it provided good feedback, and created a sense of security for the users. (Less)
Abstract (Swedish)
Innovationshöjden för automatiska skjutdörrssystem under de senaste årtionden har resulterat i högteknologiska automatiska skjutdörrar, där tillbehören och användargränssnitten inte har utvecklats i samma utsträckning. Det har lett till att programväljare för skjutdörrar blivit omoderna och svåranvända för användarna. Syftet med denna masteruppsats var att tillsammans med ASSA ABLOY Entrance Systems föreslå en ny design av programväljare baserad på slutanvändarna och deras behov.

För att uppnå syftet genomfördes en grundlig användarupplevelseanalys mestadels baserad på användare i återförsäljningssegmentet. Användarstudien innefattade bland annat intervjuer och fokusgrupper för att genom kvantitativ och kvalitativ analys definiera... (More)
Innovationshöjden för automatiska skjutdörrssystem under de senaste årtionden har resulterat i högteknologiska automatiska skjutdörrar, där tillbehören och användargränssnitten inte har utvecklats i samma utsträckning. Det har lett till att programväljare för skjutdörrar blivit omoderna och svåranvända för användarna. Syftet med denna masteruppsats var att tillsammans med ASSA ABLOY Entrance Systems föreslå en ny design av programväljare baserad på slutanvändarna och deras behov.

För att uppnå syftet genomfördes en grundlig användarupplevelseanalys mestadels baserad på användare i återförsäljningssegmentet. Användarstudien innefattade bland annat intervjuer och fokusgrupper för att genom kvantitativ och kvalitativ analys definiera användarnas behov. Flera koncept togs fram, där två koncept vidareutvecklades i tre iterationer för att säkerställa att de hade bra användbarhet. En slutgiltig bedömning utfördes av användarna, där ett koncept valdes och förfinades.

Slutresultatet blev en modern pekskärm med ett grafiskt användargränssnitt där läget på dörren kunde bytas med ett klick eller genom att svepa fingret över skärmen. Konceptets nyskapande funktioner var att läget på dörren kunde bytas till Exit only automatiskt utan användarnas ingripande, hjälp vid dörrfel erbjöds, och att autentisering för inloggning skedde genom användning av tagg. Utvärderingar gav att lösningen var en förbättring från nuvarande lösningar, att den upplevdes tydlig, hade bra feedback och skapade trygghet hos användarna. (Less)
Please use this url to cite or link to this publication:
author
Liljenberg, Emma LU and Olsmats, Sofia LU
supervisor
organization
course
MMKM10 20241
year
type
H2 - Master's Degree (Two Years)
subject
keywords
ASSA ABLOY Entrance Systems, user experience, usability, user interface, interaction design, sliding door
language
English
id
9160983
date added to LUP
2024-06-19 09:24:43
date last changed
2024-06-19 09:24:43
@misc{9160983,
  abstract     = {{The innovation of automatic sliding door systems over the past decades has resulted in high-tech automatic sliding doors, where accessories and user interfaces have not been developed to the same extent. As a result, operating mode selectors for sliding doors has become outdated and difficult for users to operate. The purpose of this master’s thesis was to propose a new design for operating mode selectors in collaboration with ASSA ABLOY Entrance Systems, based on the end-users and their needs.

To achieve this purpose, a thorough user experience analysis was conducted, primarily based on users in the retail segment. The user study included interviews and focus groups to define user needs through quantitative and qualitative analysis. Several concepts were developed, with two concepts being further refined through three iterations to ensure good usability. A final assessment was conducted by the users, where one concept was selected and refined.

The final result was a modern touchscreen with a graphical user interface where the door mode could be changed with a click or by swiping the screen. The innovative features of the concept included automatic switching to Exit only mode without user intervention, assistance during door malfunctions, and authentication for login by using a tag. Evaluations indicated that the solution was an improvement over current solutions, it was perceived as clear, it provided good feedback, and created a sense of security for the users.}},
  author       = {{Liljenberg, Emma and Olsmats, Sofia}},
  language     = {{eng}},
  note         = {{Student Paper}},
  title        = {{UX Analysis and UI Design of Operating Mode Selector for Sliding Doors}},
  year         = {{2024}},
}