Exploring the challenges and CSFs of SAP implementations in the Egyptian public sector
(2024) INFM10 20241Department of Informatics
- Abstract
- This thesis explores the challenges and critical success factors (CSFs) of SAP implementation in the Egyptian public sector through qualitative thematic analysis. Insights were obtained from interviews with SAP consultants involved in 28 public sector companies. Key challenges identified include leadership and management issues, resource and infrastructure limitations, organizational culture and employee engagement difficulties, communication and coordination problems, operational inefficiencies, skills and competence gaps, regulatory and compliance challenges, and technology adoption issues. These challenges underscore the complexity of ERP implementations in this context. The research also highlights CSFs essential for successful SAP... (More)
- This thesis explores the challenges and critical success factors (CSFs) of SAP implementation in the Egyptian public sector through qualitative thematic analysis. Insights were obtained from interviews with SAP consultants involved in 28 public sector companies. Key challenges identified include leadership and management issues, resource and infrastructure limitations, organizational culture and employee engagement difficulties, communication and coordination problems, operational inefficiencies, skills and competence gaps, regulatory and compliance challenges, and technology adoption issues. These challenges underscore the complexity of ERP implementations in this context. The research also highlights CSFs essential for successful SAP implementation, such as effective coordination and collaboration, comprehensive training and skill development, robust data management strategies, proactive change management, accurate requirement gathering, effective resource allocation, openness to new technologies, and strong financial risk management. The thesis concludes that addressing these challenges and leveraging the identified CSFs are crucial for successful SAP implementation in the Egyptian public sector, leading to improved operational efficiency, data management, and organizational control. This approach ultimately contributes to the sector's modernization and efficiency. (Less)
Please use this url to cite or link to this publication:
http://lup.lub.lu.se/student-papers/record/9164142
@misc{9164142,
abstract = {{This thesis explores the challenges and critical success factors (CSFs) of SAP implementation in the Egyptian public sector through qualitative thematic analysis. Insights were obtained from interviews with SAP consultants involved in 28 public sector companies. Key challenges identified include leadership and management issues, resource and infrastructure limitations, organizational culture and employee engagement difficulties, communication and coordination problems, operational inefficiencies, skills and competence gaps, regulatory and compliance challenges, and technology adoption issues. These challenges underscore the complexity of ERP implementations in this context. The research also highlights CSFs essential for successful SAP implementation, such as effective coordination and collaboration, comprehensive training and skill development, robust data management strategies, proactive change management, accurate requirement gathering, effective resource allocation, openness to new technologies, and strong financial risk management. The thesis concludes that addressing these challenges and leveraging the identified CSFs are crucial for successful SAP implementation in the Egyptian public sector, leading to improved operational efficiency, data management, and organizational control. This approach ultimately contributes to the sector's modernization and efficiency.}},
author = {{Elsharnouby, Rowan}},
language = {{eng}},
note = {{Student Paper}},
title = {{Exploring the challenges and CSFs of SAP implementations in the Egyptian public sector}},
year = {{2024}},
}