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Structuring Success: The Role of Organizational Culture, Structure, and Processes in IT Governance of SMEs

Green, Pontus LU and Tiger, Maxx LU (2024) INFM10 20241
Department of Informatics
Abstract
This thesis investigates the role of organizational culture, structure, and processes in the implementation of IT governance (ITG) within small and medium-sized enterprises (SMEs). In the context of rapidly evolving technological landscapes and regulatory environments, effective ITG is crucial for enhancing organizational capabilities and performance. The research addresses the gap in understanding how SMEs, often constrained by limited resources and different operational dynamics, can adapt ITG frameworks primarily designed for larger organisations. Through a comprehensive literature review and a case study involving semi-structured interviews with a range of stakeholders, the study identifies the critical success factors and barriers in... (More)
This thesis investigates the role of organizational culture, structure, and processes in the implementation of IT governance (ITG) within small and medium-sized enterprises (SMEs). In the context of rapidly evolving technological landscapes and regulatory environments, effective ITG is crucial for enhancing organizational capabilities and performance. The research addresses the gap in understanding how SMEs, often constrained by limited resources and different operational dynamics, can adapt ITG frameworks primarily designed for larger organisations. Through a comprehensive literature review and a case study involving semi-structured interviews with a range of stakeholders, the study identifies the critical success factors and barriers in ITG implementation in SMEs. Findings reveal that a synergistic combination of agile and traditional ITG capabilities fosters a dynamic and responsive organizational environment. Empowering individuals and fostering a culture of trust are pivotal for successful ITG adoption. The study contributes to the theoretical understanding of ITG in SMEs and offers practical insights for improving ITG practices, thereby enhancing adaptability, innovation, and overall competitiveness in the contemporary business landscape. (Less)
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author
Green, Pontus LU and Tiger, Maxx LU
supervisor
organization
course
INFM10 20241
year
type
H1 - Master's Degree (One Year)
subject
keywords
IT Governance (ITG), Small and Medium-Sized Enterprises (SMEs), Organizational Culture, Organizational Structure, Agile Governance, COBIT 5 Framework, Strategic Alignment, Value Delivery, Performance Measurement, Resource Management, Risk Management, Digital Transformation, Trust Theory, Agency Theory, Strategic IT/Business Alignment
language
English
id
9164446
date added to LUP
2024-06-17 14:54:29
date last changed
2024-06-17 14:54:29
@misc{9164446,
  abstract     = {{This thesis investigates the role of organizational culture, structure, and processes in the implementation of IT governance (ITG) within small and medium-sized enterprises (SMEs). In the context of rapidly evolving technological landscapes and regulatory environments, effective ITG is crucial for enhancing organizational capabilities and performance. The research addresses the gap in understanding how SMEs, often constrained by limited resources and different operational dynamics, can adapt ITG frameworks primarily designed for larger organisations. Through a comprehensive literature review and a case study involving semi-structured interviews with a range of stakeholders, the study identifies the critical success factors and barriers in ITG implementation in SMEs. Findings reveal that a synergistic combination of agile and traditional ITG capabilities fosters a dynamic and responsive organizational environment. Empowering individuals and fostering a culture of trust are pivotal for successful ITG adoption. The study contributes to the theoretical understanding of ITG in SMEs and offers practical insights for improving ITG practices, thereby enhancing adaptability, innovation, and overall competitiveness in the contemporary business landscape.}},
  author       = {{Green, Pontus and Tiger, Maxx}},
  language     = {{eng}},
  note         = {{Student Paper}},
  title        = {{Structuring Success: The Role of Organizational Culture, Structure, and Processes in IT Governance of SMEs}},
  year         = {{2024}},
}