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Implementing Centralized Data Platforms

Anderberg, Simon LU ; Sandström, Hugo LU and Winzell, August LU (2025) FEKH38 20242
Department of Business Administration
Abstract
Title: Implementing Centralized Data Platforms. A case study on one of the world's largest dairy corporations.

Course: FEKH38, Degree Project Undergraduate level, Business Administration, Undergraduate level, 15 University Credits Points (UPC) or ECTS‐cr)

Authors: Simon Anderberg, Hugo Sandström and August Winzell

Advisor: Niklas Lars Hallberg

Research question: How is a centralized data platform implemented? What challenges do organizations face in the implementation process?

Purpose: This study examines how one of the world’s largest dairy corporation’s Marketing & Innovation function implements a centralized data platform. The research also explores the challenges encountered along the way.

Methodology: A qualitative... (More)
Title: Implementing Centralized Data Platforms. A case study on one of the world's largest dairy corporations.

Course: FEKH38, Degree Project Undergraduate level, Business Administration, Undergraduate level, 15 University Credits Points (UPC) or ECTS‐cr)

Authors: Simon Anderberg, Hugo Sandström and August Winzell

Advisor: Niklas Lars Hallberg

Research question: How is a centralized data platform implemented? What challenges do organizations face in the implementation process?

Purpose: This study examines how one of the world’s largest dairy corporation’s Marketing & Innovation function implements a centralized data platform. The research also explores the challenges encountered along the way.

Methodology: A qualitative single-case study of DairyCorp, employing semi-structured interviews with key employees such as Executive Management, Digital Transformation Managers, and Governance Specialists. Data collection and analysis followed an inductive approach, including thematic coding and pattern matching analysis of transcribed interviews. Other sources of evidence were internal documents and public sources.

Theoretical perspectives: The study draws on the Technology-Organization-Environment (TOE) Framework and the Technology Acceptance Model (TAM), as well as foundational theories of organizational design (Lawrence & Lorsch, Galbraith).

Result: DairyCorp’s move from siloed data systems to a centralized data platform was carried out in a phased manner, supported by leadership’s emphasis on governance and upskilling. Formal mechanisms such as a Digital Board and a specialized IT-business partnership aim to facilitate cross-functional collaboration. However, the organization faces challenges balancing integration and differentiation across departments, rising operational costs, and complex organization design.

Conclusions: DairyCorp’s implementation process of the centralized data platform aligned with the theoretical framework put in place. Key challenges the Company faces are the collaboration between IT units and business functions, ownership of data, and balance between differentiation and integration in the organizational design. (Less)
Please use this url to cite or link to this publication:
author
Anderberg, Simon LU ; Sandström, Hugo LU and Winzell, August LU
supervisor
organization
alternative title
A case study on one of the world's largest dairy corporations
course
FEKH38 20242
year
type
M2 - Bachelor Degree
subject
keywords
Data Analytics, Implementation, Centralized Data Platform, Organizational Design, Ownership
language
English
id
9184211
date added to LUP
2025-02-06 10:07:03
date last changed
2025-02-06 10:07:03
@misc{9184211,
  abstract     = {{Title: Implementing Centralized Data Platforms. A case study on one of the world's largest dairy corporations.

Course: FEKH38, Degree Project Undergraduate level, Business Administration, Undergraduate level, 15 University Credits Points (UPC) or ECTS‐cr)

Authors: Simon Anderberg, Hugo Sandström and August Winzell

Advisor: Niklas Lars Hallberg

Research question: How is a centralized data platform implemented? What challenges do organizations face in the implementation process?

Purpose: This study examines how one of the world’s largest dairy corporation’s Marketing & Innovation function implements a centralized data platform. The research also explores the challenges encountered along the way.

Methodology: A qualitative single-case study of DairyCorp, employing semi-structured interviews with key employees such as Executive Management, Digital Transformation Managers, and Governance Specialists. Data collection and analysis followed an inductive approach, including thematic coding and pattern matching analysis of transcribed interviews. Other sources of evidence were internal documents and public sources.

Theoretical perspectives: The study draws on the Technology-Organization-Environment (TOE) Framework and the Technology Acceptance Model (TAM), as well as foundational theories of organizational design (Lawrence & Lorsch, Galbraith).

Result: DairyCorp’s move from siloed data systems to a centralized data platform was carried out in a phased manner, supported by leadership’s emphasis on governance and upskilling. Formal mechanisms such as a Digital Board and a specialized IT-business partnership aim to facilitate cross-functional collaboration. However, the organization faces challenges balancing integration and differentiation across departments, rising operational costs, and complex organization design.

Conclusions: DairyCorp’s implementation process of the centralized data platform aligned with the theoretical framework put in place. Key challenges the Company faces are the collaboration between IT units and business functions, ownership of data, and balance between differentiation and integration in the organizational design.}},
  author       = {{Anderberg, Simon and Sandström, Hugo and Winzell, August}},
  language     = {{eng}},
  note         = {{Student Paper}},
  title        = {{Implementing Centralized Data Platforms}},
  year         = {{2025}},
}