IS-Enabled Food Transparency: Unveiling Swedish Consumer Perceptions and Purchase Decisions in a Digitally Mediated Landscape
(2025) INFM10 20251Department of Informatics
- Abstract
- Driven by heightened Swedish consumer awareness and demand for verifiable information on food safety, ethics, and sustainability, this thesis empirically investigates how specific transparency attributes, presented via Information Systems (IS), influence trust and purchase decisions, aiming to bridge persistent information asymmetry in supply chains. Employing qualitative methods, including semi-structured interviews and a choice experiment (N=9), the study reveals that detailed local origin and established brand familiarity are key drivers of trust and choice, often outweighing price when compellingly presented. Detailed certification information (specific KRAV data) is valued, whereas abstract metrics like CO2 data are less influential... (More)
- Driven by heightened Swedish consumer awareness and demand for verifiable information on food safety, ethics, and sustainability, this thesis empirically investigates how specific transparency attributes, presented via Information Systems (IS), influence trust and purchase decisions, aiming to bridge persistent information asymmetry in supply chains. Employing qualitative methods, including semi-structured interviews and a choice experiment (N=9), the study reveals that detailed local origin and established brand familiarity are key drivers of trust and choice, often outweighing price when compellingly presented. Detailed certification information (specific KRAV data) is valued, whereas abstract metrics like CO2 data are less influential without proper context and interpretability. Findings highlight the critical mediating role of the IS itself: its perceived usability, the credibility of the information source (independent verification preferred), and clear, non-overloading presentation are essential for fostering consumer trust and successful adoption of digital transparency initiatives. This research informs IS and trust theories and provides practical guidance for food industry stakeholders developing effective digital transparency solutions in value-driven markets like Sweden. (Less)
Please use this url to cite or link to this publication:
http://lup.lub.lu.se/student-papers/record/9203108
- author
- Tångring, Karl LU and Longo, Jean-Baptiste
- supervisor
- organization
- course
- INFM10 20251
- year
- 2025
- type
- H1 - Master's Degree (One Year)
- subject
- keywords
- Digital Transparency, Information Systems, Swedish Consumers, Trust, Purchase Decisions
- language
- English
- id
- 9203108
- date added to LUP
- 2025-06-19 14:25:37
- date last changed
- 2025-06-19 14:25:37
@misc{9203108, abstract = {{Driven by heightened Swedish consumer awareness and demand for verifiable information on food safety, ethics, and sustainability, this thesis empirically investigates how specific transparency attributes, presented via Information Systems (IS), influence trust and purchase decisions, aiming to bridge persistent information asymmetry in supply chains. Employing qualitative methods, including semi-structured interviews and a choice experiment (N=9), the study reveals that detailed local origin and established brand familiarity are key drivers of trust and choice, often outweighing price when compellingly presented. Detailed certification information (specific KRAV data) is valued, whereas abstract metrics like CO2 data are less influential without proper context and interpretability. Findings highlight the critical mediating role of the IS itself: its perceived usability, the credibility of the information source (independent verification preferred), and clear, non-overloading presentation are essential for fostering consumer trust and successful adoption of digital transparency initiatives. This research informs IS and trust theories and provides practical guidance for food industry stakeholders developing effective digital transparency solutions in value-driven markets like Sweden.}}, author = {{Tångring, Karl and Longo, Jean-Baptiste}}, language = {{eng}}, note = {{Student Paper}}, title = {{IS-Enabled Food Transparency: Unveiling Swedish Consumer Perceptions and Purchase Decisions in a Digitally Mediated Landscape}}, year = {{2025}}, }