Formal Decisions, Informed Futures: A Study of How Decision-Making Processes and Controls Shape Organizational Learning in Knowledge-Intensive Firms
(2025) BUSN79 20251Department of Business Administration
- Abstract
- Title: Formal Decisions, Informed Futures: A Study of How Decision-Making Processes and Controls Shape Organizational Learning in Knowledge-Intensive Firms
Hand in date: 27th May 2025
Seminar date: 4th June 2025
Course: BUSN79 Degree Project in Accounting and Finance
Authors: Thelma Hedén & Oscar Svensson
Advisor: Anders Anell
Examiner: Liesel Klemcke
Five Keywords: Decision-Making, Organisational Learning, Management Control Systems, Formalization, Knowledge-Intensive Firms
Purpose: The purpose of the thesis is to study how organizations compile and utilize information from earlier decisions and projects through MCS to drive organizational learning and strengthen future decision-making.
Methodology: The... (More) - Title: Formal Decisions, Informed Futures: A Study of How Decision-Making Processes and Controls Shape Organizational Learning in Knowledge-Intensive Firms
Hand in date: 27th May 2025
Seminar date: 4th June 2025
Course: BUSN79 Degree Project in Accounting and Finance
Authors: Thelma Hedén & Oscar Svensson
Advisor: Anders Anell
Examiner: Liesel Klemcke
Five Keywords: Decision-Making, Organisational Learning, Management Control Systems, Formalization, Knowledge-Intensive Firms
Purpose: The purpose of the thesis is to study how organizations compile and utilize information from earlier decisions and projects through MCS to drive organizational learning and strengthen future decision-making.
Methodology: The methodology is qualitative and explorative to its approach, constituted of a comparative interview study. The data were gathered through semi-structured interviews with managers and consultants involved in the decision-making process within consultancies or production firms, which were then analyzed comparatively.
Theoretical perspectives: The theoretical framework consists of a comprehensive literature review of three main areas; decision-making, organizational learning and management control, where the use of management control is assessed based on their direct and indirect nature.
Empirical foundation: The empirical findings collected through semi-structured interviews are presented to explain the decision-making process and organizational learning in these knowledge-intensive firms. To further present and analyze the degree of formalization and use of controls in these processes.
Conclusions: Knowledge-intensive organizations present different degrees of formalization in their decision-making processes by the usage of direct control and indirect control, in order to drive organizational learning and strengthen future decision-making. (Less)
Please use this url to cite or link to this publication:
http://lup.lub.lu.se/student-papers/record/9207821
- author
- Hedén, Thelma LU and Svensson, Oscar LU
- supervisor
-
- Anders Anell LU
- organization
- course
- BUSN79 20251
- year
- 2025
- type
- H1 - Master's Degree (One Year)
- subject
- keywords
- Decision-Making, Organisational Learning, Management Control Systems, Formalization, Knowledge-Intensive Firms
- language
- English
- id
- 9207821
- date added to LUP
- 2025-07-02 11:33:37
- date last changed
- 2025-07-02 11:33:37
@misc{9207821,
abstract = {{Title: Formal Decisions, Informed Futures: A Study of How Decision-Making Processes and Controls Shape Organizational Learning in Knowledge-Intensive Firms
Hand in date: 27th May 2025
Seminar date: 4th June 2025
Course: BUSN79 Degree Project in Accounting and Finance
Authors: Thelma Hedén & Oscar Svensson
Advisor: Anders Anell
Examiner: Liesel Klemcke
Five Keywords: Decision-Making, Organisational Learning, Management Control Systems, Formalization, Knowledge-Intensive Firms
Purpose: The purpose of the thesis is to study how organizations compile and utilize information from earlier decisions and projects through MCS to drive organizational learning and strengthen future decision-making.
Methodology: The methodology is qualitative and explorative to its approach, constituted of a comparative interview study. The data were gathered through semi-structured interviews with managers and consultants involved in the decision-making process within consultancies or production firms, which were then analyzed comparatively.
Theoretical perspectives: The theoretical framework consists of a comprehensive literature review of three main areas; decision-making, organizational learning and management control, where the use of management control is assessed based on their direct and indirect nature.
Empirical foundation: The empirical findings collected through semi-structured interviews are presented to explain the decision-making process and organizational learning in these knowledge-intensive firms. To further present and analyze the degree of formalization and use of controls in these processes.
Conclusions: Knowledge-intensive organizations present different degrees of formalization in their decision-making processes by the usage of direct control and indirect control, in order to drive organizational learning and strengthen future decision-making.}},
author = {{Hedén, Thelma and Svensson, Oscar}},
language = {{eng}},
note = {{Student Paper}},
title = {{Formal Decisions, Informed Futures: A Study of How Decision-Making Processes and Controls Shape Organizational Learning in Knowledge-Intensive Firms}},
year = {{2025}},
}