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"Vi förväntas tåla ganska mycket" En kvalitativ studie om socialsekreterares upplevelser och hot och våld i arbetet.

Bejtovic, Elma LU and Ala, Syarta (2026) SOPB63 20261
School of Social Work
Abstract
Threats and violence directed towards social workers have been recognised as a growing occupational issue within social work, both nationally and internationally. Previous research shows that social workers frequently encounter threatening situations in connection with the exercise of public authority and client interactions, which may affect both their work environment and professional practice. This study aims to explore how social workers experience and manage threats and violence in their work, as well as how these experiences may affect their professional practice. The study is based on a qualitative approach and conducted through semi-structured interviews with six social workers within municipal social services. The empirical... (More)
Threats and violence directed towards social workers have been recognised as a growing occupational issue within social work, both nationally and internationally. Previous research shows that social workers frequently encounter threatening situations in connection with the exercise of public authority and client interactions, which may affect both their work environment and professional practice. This study aims to explore how social workers experience and manage threats and violence in their work, as well as how these experiences may affect their professional practice. The study is based on a qualitative approach and conducted through semi-structured interviews with six social workers within municipal social services. The empirical material is analysed using reflexive thematic analysis. The findings showed that threats and violence were described as recurring aspects of the participants' work and included verbal threats, aggressive behaviour, and diffuse forms of insecurity. The experiences affected participants emotionally and professionally through increased vigilance, emotional regulation, and altered working practices. Different strategies for handling threatening situations were identified, with collegial support, organisational routines, and individual coping strategies highlighted as important. (Less)
Please use this url to cite or link to this publication:
author
Bejtovic, Elma LU and Ala, Syarta
supervisor
organization
alternative title
”We Are Expected to Endure Quite a Lot”: A Qualitative Study of Social Workers Experiences and Management of Threats and Violence in Social Work.
course
SOPB63 20261
year
type
M2 - Bachelor Degree
subject
keywords
social workers, threats and violence, work environment, professional practice, exercise of public authority. Nyckelord: socialsekreterare, hot och våld, arbetsmiljö, yrkesutövning, myndighetsutövning
language
Swedish
id
9234339
date added to LUP
2026-06-11 16:45:15
date last changed
2026-06-11 16:45:15
@misc{9234339,
  abstract     = {{Threats and violence directed towards social workers have been recognised as a growing occupational issue within social work, both nationally and internationally. Previous research shows that social workers frequently encounter threatening situations in connection with the exercise of public authority and client interactions, which may affect both their work environment and professional practice. This study aims to explore how social workers experience and manage threats and violence in their work, as well as how these experiences may affect their professional practice. The study is based on a qualitative approach and conducted through semi-structured interviews with six social workers within municipal social services. The empirical material is analysed using reflexive thematic analysis. The findings showed that threats and violence were described as recurring aspects of the participants' work and included verbal threats, aggressive behaviour, and diffuse forms of insecurity. The experiences affected participants emotionally and professionally through increased vigilance, emotional regulation, and altered working practices. Different strategies for handling threatening situations were identified, with collegial support, organisational routines, and individual coping strategies highlighted as important.}},
  author       = {{Bejtovic, Elma and Ala, Syarta}},
  language     = {{swe}},
  note         = {{Student Paper}},
  title        = {{"Vi förväntas tåla ganska mycket" En kvalitativ studie om socialsekreterares upplevelser och hot och våld i arbetet.}},
  year         = {{2026}},
}