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LUND UNIVERSITY LIBRARIES

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2012
Mark Känslostyrning - Ett nödvändigt ont?
Amini Harati, Amir ; Djukic, Daniel and Bajwa, Nosherwan (2012)
Department of Service Studies
- Master (One yr)
2009
Mark Var går gränsen? – En fallstudie om processerna på IKEA Kundservice center
Djukic, Daniel ; Bajwa, Nosherwan and Amini Harati, Amir (2009)
Department of Service Studies
- Bach. Degree