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Trust dynamics in global software engineering

Jalali, Samireh LU ; Gencel, Cigdem and Smite, Darja (2010) 4th International Symposium on Empirical Software Engineering and Measurement
Abstract
Trust is one of the key factors that determines success or failure of any software project. However, achieving and maintaining trust in distributed software projects, when team members are geographically, temporally and culturally distant from each other, is a remarkable challenge. This paper explores the dynamics of trust and best practices performed in software organizations to address trust-related issues in global software engineering. Semi-structured interviews were conducted in six different distributed software development organizations and a resulting trust dynamics model is presented. Based on the findings, the paper also provides suggestions for the industry to achieve trust in distributed collaborations.
Please use this url to cite or link to this publication:
author
; and
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
host publication
ESEM '10: Proceedings of the 2010 ACM-IEEE International Symposium on Empirical Software Engineering and Measurement
publisher
Association for Computing Machinery (ACM)
conference name
4th International Symposium on Empirical Software Engineering and Measurement
conference location
Bolzano-Bozen, Italy
conference dates
2010-09-16 - 2010-09-17
external identifiers
  • scopus:78149232386
ISBN
978-1-4503-0039-1
DOI
10.1145/1852786.1852817
project
Embedded Applications Software Engineering
language
English
LU publication?
no
id
70f2f9a9-c369-4eea-bfec-9b251c54a34b (old id 1689373)
date added to LUP
2016-04-04 13:35:29
date last changed
2022-03-18 23:52:19
@inproceedings{70f2f9a9-c369-4eea-bfec-9b251c54a34b,
  abstract     = {{Trust is one of the key factors that determines success or failure of any software project. However, achieving and maintaining trust in distributed software projects, when team members are geographically, temporally and culturally distant from each other, is a remarkable challenge. This paper explores the dynamics of trust and best practices performed in software organizations to address trust-related issues in global software engineering. Semi-structured interviews were conducted in six different distributed software development organizations and a resulting trust dynamics model is presented. Based on the findings, the paper also provides suggestions for the industry to achieve trust in distributed collaborations.}},
  author       = {{Jalali, Samireh and Gencel, Cigdem and Smite, Darja}},
  booktitle    = {{ESEM '10: Proceedings of the 2010 ACM-IEEE International Symposium on Empirical Software Engineering and Measurement}},
  isbn         = {{978-1-4503-0039-1}},
  language     = {{eng}},
  publisher    = {{Association for Computing Machinery (ACM)}},
  title        = {{Trust dynamics in global software engineering}},
  url          = {{http://dx.doi.org/10.1145/1852786.1852817}},
  doi          = {{10.1145/1852786.1852817}},
  year         = {{2010}},
}