Advanced

Personnel Resistance in Public Professional Service Mergers: The Merging of Two National Audit Organizations

Bringselius, Louise LU (2008) In Lund Studies in Economics and Management 107.
Abstract
The human side of mergers and acquisitions (M&A) – with focus particularly on resistance - has puzzled scholars for decades. Still, there is little discussion as regards to how the concept should be defined or understood. Often expressions of resistance, rather than its actual content, are described. What do personnel actually oppose?



In this dissertation, the content, process, and context of resistance are explored in a broad and integrative approach. A personnel perspective is adopted. Observations from a longitudinal real-time case study on the merger of two national audit institutions in Sweden are reproduced.



Analysis indicates that more attention needs to be directed to the moral side of... (More)
The human side of mergers and acquisitions (M&A) – with focus particularly on resistance - has puzzled scholars for decades. Still, there is little discussion as regards to how the concept should be defined or understood. Often expressions of resistance, rather than its actual content, are described. What do personnel actually oppose?



In this dissertation, the content, process, and context of resistance are explored in a broad and integrative approach. A personnel perspective is adopted. Observations from a longitudinal real-time case study on the merger of two national audit institutions in Sweden are reproduced.



Analysis indicates that more attention needs to be directed to the moral side of M&A, in order to understand resistance.



In the case study, management took the merger as an opportunity to increase organizational control, thereby breaking a psychological contract with personnel and turning to utilitarian values. Opposition to this united professionals in the two organizations, and resistance rapidly shifted from a horizontal to a vertical dimension. Such a displaced balance between trust and control may be a common reason for resistance in M&A.



An evaluation of the competence and morality of the opposite party occurs, in order to establish a level of trust. With distrust comes a competition for control, since parties in this context may experience a moral obligation to optimize the new organization.



A new definition of the resistance concept is suggested. (Less)
Please use this url to cite or link to this publication:
author
supervisor
opponent
  • Empson, Laura, City University London, Cass Business School
organization
publishing date
type
Thesis
publication status
published
subject
keywords
national audit, change management, acquisitions, mergers, personnel reactions, Resistance, utilitarianism, psychological contracts, control, moral
in
Lund Studies in Economics and Management
volume
107
pages
344 pages
publisher
Lund Institute of Economic Research
defense location
Craafordsalen, Lund School of Economics and Management
defense date
2008-11-14 13:00
ISBN
10 91-85113-33-6
13 978-91-85113-33-0
language
English
LU publication?
yes
id
7a6d2667-0aa3-4746-9233-a2859a0f45ec (old id 1244454)
date added to LUP
2008-10-09 13:50:58
date last changed
2016-09-19 08:45:13
@misc{7a6d2667-0aa3-4746-9233-a2859a0f45ec,
  abstract     = {The human side of mergers and acquisitions (M&amp;A) – with focus particularly on resistance - has puzzled scholars for decades. Still, there is little discussion as regards to how the concept should be defined or understood. Often expressions of resistance, rather than its actual content, are described. What do personnel actually oppose?<br/><br>
<br/><br>
In this dissertation, the content, process, and context of resistance are explored in a broad and integrative approach. A personnel perspective is adopted. Observations from a longitudinal real-time case study on the merger of two national audit institutions in Sweden are reproduced.<br/><br>
<br/><br>
Analysis indicates that more attention needs to be directed to the moral side of M&amp;A, in order to understand resistance.<br/><br>
<br/><br>
In the case study, management took the merger as an opportunity to increase organizational control, thereby breaking a psychological contract with personnel and turning to utilitarian values. Opposition to this united professionals in the two organizations, and resistance rapidly shifted from a horizontal to a vertical dimension. Such a displaced balance between trust and control may be a common reason for resistance in M&amp;A.<br/><br>
<br/><br>
An evaluation of the competence and morality of the opposite party occurs, in order to establish a level of trust. With distrust comes a competition for control, since parties in this context may experience a moral obligation to optimize the new organization.<br/><br>
<br/><br>
A new definition of the resistance concept is suggested.},
  author       = {Bringselius, Louise},
  isbn         = {10 91-85113-33-6},
  keyword      = {national audit,change management,acquisitions,mergers,personnel reactions,Resistance,utilitarianism,psychological contracts,control,moral},
  language     = {eng},
  pages        = {344},
  publisher    = {ARRAY(0xa51eda0)},
  series       = {Lund Studies in Economics and Management},
  title        = {Personnel Resistance in Public Professional Service Mergers: The Merging of Two National Audit Organizations},
  volume       = {107},
  year         = {2008},
}