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Computerization of the Control Function in a Process Industry: A Case Study

Weikert, Clemens LU ; Persson, Anders; Korhonen, Margareta; Olsson, Göran and Akselsson, Roland LU (1993) International Conference on Interacting with Computers: Preparing for the Nineties In Interacting with Computers: Preparing for he Nineties p.251-257
Abstract
Computerization of control room functions changes the work for the operators to a great extent. Their mental picture of the process, their possibilities to control the process for productivity and quality, the work content, the physical and the social working environment are examples of conditions which are changed one way or another. In order to be able to control the computerization process in an optimal way it is important to perform and to learn from case studies.

In a Swedish paper pulp industry, where computerized control and information systems have been implemented and where operators have been involved in the computerization process, we have pursued an interview investigation. Twenty-eight operators and ten employees in... (More)
Computerization of control room functions changes the work for the operators to a great extent. Their mental picture of the process, their possibilities to control the process for productivity and quality, the work content, the physical and the social working environment are examples of conditions which are changed one way or another. In order to be able to control the computerization process in an optimal way it is important to perform and to learn from case studies.

In a Swedish paper pulp industry, where computerized control and information systems have been implemented and where operators have been involved in the computerization process, we have pursued an interview investigation. Twenty-eight operators and ten employees in other key positions have been asked e.g. about the control room design, the control system, the information system the effects of computerization on the work load and on the physical, mental and social working environment. Results from the interviews are presented and discussed.

The control room design and the human-computer interfaces have been evaluated against guidelines and some of the results are discussed. (Less)
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author
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
keywords
man-machine interaction, human-computer interface, work organization, control rooms, computerization, human factors
in
Interacting with Computers: Preparing for he Nineties
editor
van der Veer, Gerrit C.; White, Ted N. and Arnold, Albert G
pages
7 pages
publisher
SIC Stichting Informatica Congressen, Amsterdam
conference name
International Conference on Interacting with Computers: Preparing for the Nineties
language
English
LU publication?
yes
id
52c2aead-a33e-44b2-b975-d064a571ec31 (old id 1851940)
date added to LUP
2011-03-29 10:45:19
date last changed
2016-04-16 09:57:39
@misc{52c2aead-a33e-44b2-b975-d064a571ec31,
  abstract     = {Computerization of control room functions changes the work for the operators to a great extent. Their mental picture of the process, their possibilities to control the process for productivity and quality, the work content, the physical and the social working environment are examples of conditions which are changed one way or another. In order to be able to control the computerization process in an optimal way it is important to perform and to learn from case studies.<br/><br>
In a Swedish paper pulp industry, where computerized control and information systems have been implemented and where operators have been involved in the computerization process, we have pursued an interview investigation. Twenty-eight operators and ten employees in other key positions have been asked e.g. about the control room design, the control system, the information system the effects of computerization on the work load and on the physical, mental and social working environment. Results from the interviews are presented and discussed.<br/><br>
The control room design and the human-computer interfaces have been evaluated against guidelines and some of the results are discussed.},
  author       = {Weikert, Clemens and Persson, Anders and Korhonen, Margareta and Olsson, Göran and Akselsson, Roland},
  editor       = {van der Veer, Gerrit C. and White, Ted N. and Arnold, Albert G},
  keyword      = {man-machine interaction,human-computer interface,work organization,control rooms,computerization,human factors},
  language     = {eng},
  pages        = {251--257},
  publisher    = {ARRAY(0x8998f00)},
  series       = {Interacting with Computers: Preparing for he Nineties},
  title        = {Computerization of the Control Function in a Process Industry: A Case Study},
  year         = {1993},
}