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Restoring goodwill and preventing bad will : crisis communication on Facebook

Rahm, Henrik LU and Zola Christensen, Robert LU (2014) Langagues in the Online and Offline World (LOOW) 4 : The Latitude In [Host publication title missing]
Please use this url to cite or link to this publication:
author
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
in
[Host publication title missing]
pages
10 pages
publisher
Petra Christian University, Surabaya, Indonesia
conference name
Langagues in the Online and Offline World (LOOW) 4 : The Latitude
language
English
LU publication?
yes
id
2187aad7-590c-4e9e-878b-647b5ff0a1a8 (old id 4939952)
date added to LUP
2015-01-27 10:20:51
date last changed
2016-04-16 07:29:24
@misc{2187aad7-590c-4e9e-878b-647b5ff0a1a8,
  author       = {Rahm, Henrik and Zola Christensen, Robert},
  language     = {eng},
  pages        = {10},
  publisher    = {ARRAY(0xa237000)},
  series       = {[Host publication title missing]},
  title        = {Restoring goodwill and preventing bad will : crisis communication on Facebook},
  year         = {2014},
}