Advanced

Communicating to Employees the Implementation of Patient Online Access to Their EHR. The Case of Adult Psychiatry in Southern Sweden.

Petersson, Lena LU and Erlingsdottir, Gudbjörg LU (2016) In Linköping Electronic Conference Proceedings p.7-11
Abstract
In 2015 Region Skåne was the first county council in Sweden to add adult psychiatry patients to the civic service of patient online access to their EHR (electronic health records). The initial implementation of the service in somatic care had previously raised both questions and resistance amongst the healthcare professionals. It was thus considered important to inform the professionals involved about the planned introduction in psychiatry well in advance. This paper presents and discusses how well the management was able to do this. The material presented derives from a survey that was distributed to employees in adult psychiatry in Region Skåne just before the introduction of the service. Overall, the results show that different... (More)
In 2015 Region Skåne was the first county council in Sweden to add adult psychiatry patients to the civic service of patient online access to their EHR (electronic health records). The initial implementation of the service in somatic care had previously raised both questions and resistance amongst the healthcare professionals. It was thus considered important to inform the professionals involved about the planned introduction in psychiatry well in advance. This paper presents and discusses how well the management was able to do this. The material presented derives from a survey that was distributed to employees in adult psychiatry in Region Skåne just before the introduction of the service. Overall, the results show that different professions receive information through different channels. This indicates that it is important for an employer to use many information and communication channels to reach employees. It is also important to use both interpersonal and mediated communication channels as they serve different purposes. (Less)
Please use this url to cite or link to this publication:
author
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
keywords
eHealth, EHR, psychiatric care, patient online access, employees, communication channels
in
Linköping Electronic Conference Proceedings
pages
5 pages
publisher
Linköping University Electronic Press
language
English
LU publication?
yes
id
982450d3-9635-404b-856e-33e462b3fdb2
date added to LUP
2016-04-20 10:46:24
date last changed
2016-09-23 13:27:34
@misc{982450d3-9635-404b-856e-33e462b3fdb2,
  abstract     = {In 2015 Region Skåne was the first county council in Sweden to add adult psychiatry patients to the civic service of patient online access to their EHR (electronic health records). The initial implementation of the service in somatic care had previously raised both questions and resistance amongst the healthcare professionals. It was thus considered important to inform the professionals involved about the planned introduction in psychiatry well in advance. This paper presents and discusses how well the management was able to do this. The material presented derives from a survey that was distributed to employees in adult psychiatry in Region Skåne just before the introduction of the service. Overall, the results show that different professions receive information through different channels. This indicates that it is important for an employer to use many information and communication channels to reach employees. It is also important to use both interpersonal and mediated communication channels as they serve different purposes.},
  author       = {Petersson, Lena and Erlingsdottir, Gudbjörg},
  keyword      = {eHealth, EHR, psychiatric care, patient online access, employees, communication channels},
  language     = {eng},
  month        = {03},
  pages        = {7--11},
  publisher    = {ARRAY(0xae02140)},
  series       = {Linköping Electronic Conference Proceedings},
  title        = {Communicating to Employees the Implementation of Patient Online Access to Their EHR. The Case of Adult Psychiatry in Southern Sweden.},
  year         = {2016},
}