The Millennial Job-Hopper? A Qualitative Study on the Perceived Importance of a 360-Degree Feedback Platform for the Retention of Gen Y
(2021) BUSN49 20211Department of Business Administration
- Abstract
- Abstract
Background and Purpose:
Members of the Millennial Generation are stereotypically described as job-hoppers, who tend to frequently change jobs after approximately 16 months of employment. This study aims to shed light on the retention management of Millennials in relation to the importance of 360-degree feedback. Focusing on the Millennial Generation, the following two research questions guide this research:
- What Feedback Characteristics are Millennials looking for?
- How does a 360-degree feedback platform impact the retention of Millennials?
Methodology:
To address the explored phenomenon, this study follows an abductive grounded theory inspired research approach, based on a qualitative single case study, drawing... (More) - Abstract
Background and Purpose:
Members of the Millennial Generation are stereotypically described as job-hoppers, who tend to frequently change jobs after approximately 16 months of employment. This study aims to shed light on the retention management of Millennials in relation to the importance of 360-degree feedback. Focusing on the Millennial Generation, the following two research questions guide this research:
- What Feedback Characteristics are Millennials looking for?
- How does a 360-degree feedback platform impact the retention of Millennials?
Methodology:
To address the explored phenomenon, this study follows an abductive grounded theory inspired research approach, based on a qualitative single case study, drawing upon 10 semi-structured interviews with members of our target group, conducted at an organization of interest.
Theoretical Background:
The theoretical framework of this study thoroughly outlines extant academic literature on the concepts of feedback and retention and presents and critically reviews widely debated generational stereotypes, describing Millennial attitudes and expectations towards the workplace.
Contribution: This study contributes to existing research by investigating Millennials’ expectations towards feedback by identifying several internal drivers that motivate Millennials to receive and provide feedback, distinct characteristics of the desired feedback as well as certain influential factors on the effectiveness of feedback, as a means to explore the potential impact of a 360-degree feedback platform on the retention of this generation. (Less)
Please use this url to cite or link to this publication:
http://lup.lub.lu.se/student-papers/record/9047746
- author
- Hietkamp, Maike LU and Svennberg, Serena LU
- supervisor
- organization
- course
- BUSN49 20211
- year
- 2021
- type
- H1 - Master's Degree (One Year)
- subject
- keywords
- Retention Management, Feedback, Millennial Generation, Stereotypes
- language
- English
- id
- 9047746
- date added to LUP
- 2021-06-22 14:19:51
- date last changed
- 2021-06-22 14:19:51
@misc{9047746,
abstract = {{Abstract
Background and Purpose:
Members of the Millennial Generation are stereotypically described as job-hoppers, who tend to frequently change jobs after approximately 16 months of employment. This study aims to shed light on the retention management of Millennials in relation to the importance of 360-degree feedback. Focusing on the Millennial Generation, the following two research questions guide this research:
- What Feedback Characteristics are Millennials looking for?
- How does a 360-degree feedback platform impact the retention of Millennials?
Methodology:
To address the explored phenomenon, this study follows an abductive grounded theory inspired research approach, based on a qualitative single case study, drawing upon 10 semi-structured interviews with members of our target group, conducted at an organization of interest.
Theoretical Background:
The theoretical framework of this study thoroughly outlines extant academic literature on the concepts of feedback and retention and presents and critically reviews widely debated generational stereotypes, describing Millennial attitudes and expectations towards the workplace.
Contribution: This study contributes to existing research by investigating Millennials’ expectations towards feedback by identifying several internal drivers that motivate Millennials to receive and provide feedback, distinct characteristics of the desired feedback as well as certain influential factors on the effectiveness of feedback, as a means to explore the potential impact of a 360-degree feedback platform on the retention of this generation.}},
author = {{Hietkamp, Maike and Svennberg, Serena}},
language = {{eng}},
note = {{Student Paper}},
title = {{The Millennial Job-Hopper? A Qualitative Study on the Perceived Importance of a 360-Degree Feedback Platform for the Retention of Gen Y}},
year = {{2021}},
}