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A Qualitative Exploration of Organizational Culture and Management Control Systems in International Startups

Ghazal, Amr LU ; Wanner, Greta LU and Larsson Riis, Sture LU (2024) IBUH19 20241
Department of Business Administration
Abstract
This study examines the influence of organizational culture on Management Control Systems (MCS) in international startups. It uses a qualitative case study of a startup in the sharing economy sector, which is presented under the pseudonym CompanyX. The research aims to understand how cultural values influence MCS design and effectiveness, specifically through examining what CompanyX refers to as Key Performance Indicators (KPIs). Employing a qualitative case study methodology, semi-structured interviews were conducted with the company's employees and managers. The findings indicate that CompanyX´s culture, characterized by a supportive team environment, a no-blame mentality, and a diversity of backgrounds, has a strong influence on how MCS... (More)
This study examines the influence of organizational culture on Management Control Systems (MCS) in international startups. It uses a qualitative case study of a startup in the sharing economy sector, which is presented under the pseudonym CompanyX. The research aims to understand how cultural values influence MCS design and effectiveness, specifically through examining what CompanyX refers to as Key Performance Indicators (KPIs). Employing a qualitative case study methodology, semi-structured interviews were conducted with the company's employees and managers. The findings indicate that CompanyX´s culture, characterized by a supportive team environment, a no-blame mentality, and a diversity of backgrounds, has a strong influence on how MCS are applied and perceived. The study reveals that CompanyX’s lenient and supportive approach to KPIs aligns with its organizational culture, fostering employee autonomy and a positive work environment. Feedback mechanisms and motivational strategies are essential in reinforcing these cultural values, ultimately enhancing the effectiveness of MCS. This research provides a framework linking organizational culture with MCS in the context of an international startup, offering insights for scholars and practitioners in international business. (Less)
Please use this url to cite or link to this publication:
author
Ghazal, Amr LU ; Wanner, Greta LU and Larsson Riis, Sture LU
supervisor
organization
course
IBUH19 20241
year
type
M2 - Bachelor Degree
subject
keywords
Management Control Systems, Organizational Culture, International Startup, Results Control
language
English
id
9167437
date added to LUP
2024-08-07 17:37:36
date last changed
2024-08-07 17:38:23
@misc{9167437,
  abstract     = {{This study examines the influence of organizational culture on Management Control Systems (MCS) in international startups. It uses a qualitative case study of a startup in the sharing economy sector, which is presented under the pseudonym CompanyX. The research aims to understand how cultural values influence MCS design and effectiveness, specifically through examining what CompanyX refers to as Key Performance Indicators (KPIs). Employing a qualitative case study methodology, semi-structured interviews were conducted with the company's employees and managers. The findings indicate that CompanyX´s culture, characterized by a supportive team environment, a no-blame mentality, and a diversity of backgrounds, has a strong influence on how MCS are applied and perceived. The study reveals that CompanyX’s lenient and supportive approach to KPIs aligns with its organizational culture, fostering employee autonomy and a positive work environment. Feedback mechanisms and motivational strategies are essential in reinforcing these cultural values, ultimately enhancing the effectiveness of MCS. This research provides a framework linking organizational culture with MCS in the context of an international startup, offering insights for scholars and practitioners in international business.}},
  author       = {{Ghazal, Amr and Wanner, Greta and Larsson Riis, Sture}},
  language     = {{eng}},
  note         = {{Student Paper}},
  title        = {{A Qualitative Exploration of Organizational Culture and Management Control Systems in International Startups}},
  year         = {{2024}},
}