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Will AI be the new manager? AI´s Influence on Managerial Responsibilities and Competencies

Dorn, Annika LU (2025) MGTN59 20251
Department of Business Administration
Abstract
This thesis analyzes how managerial responsibilities and competencies are affected by the integration of AI within organizations. As AI technologies increasingly support or automate operational tasks, decision-making processes and strategic planning, the responsibilities of managers are evolving. The study aims to identify these evolving responsibilities, and the competencies required to effectively navigate AI-enhanced environments.
A qualitative case study approach was employed, focusing on a company in the Swedish telecom industry. A thematic analysis was performed on data collected from eight semi-structured expert interviews with six managers and two HR representatives to analyze this topic. The findings reveal a shift in managerial... (More)
This thesis analyzes how managerial responsibilities and competencies are affected by the integration of AI within organizations. As AI technologies increasingly support or automate operational tasks, decision-making processes and strategic planning, the responsibilities of managers are evolving. The study aims to identify these evolving responsibilities, and the competencies required to effectively navigate AI-enhanced environments.
A qualitative case study approach was employed, focusing on a company in the Swedish telecom industry. A thematic analysis was performed on data collected from eight semi-structured expert interviews with six managers and two HR representatives to analyze this topic. The findings reveal a shift in managerial responsibilities toward strategic oversight, ethical leadership, and cultural transformation. The nine key identified competencies include technical, change management, development, cultural innovation, interpersonal, ethical, and critical thinking.
These findings suggest that AI amplifies the relational and developmental facets of leadership by emphasizing human-AI collaboration. Organizations must support managers in adapting to these changes by offering targeted training and development opportunities. Understanding these dynamics is essential to enabling effective leadership in AI-driven contexts and ensuring the responsible and successful adoption of AI technologies in the workplace. (Less)
Please use this url to cite or link to this publication:
author
Dorn, Annika LU
supervisor
organization
course
MGTN59 20251
year
type
H1 - Master's Degree (One Year)
subject
keywords
management, AI, competencies, responsibilities, digital transformation, human-AI collaboration
language
English
id
9207096
date added to LUP
2025-06-30 14:40:28
date last changed
2025-06-30 14:40:28
@misc{9207096,
  abstract     = {{This thesis analyzes how managerial responsibilities and competencies are affected by the integration of AI within organizations. As AI technologies increasingly support or automate operational tasks, decision-making processes and strategic planning, the responsibilities of managers are evolving. The study aims to identify these evolving responsibilities, and the competencies required to effectively navigate AI-enhanced environments.
A qualitative case study approach was employed, focusing on a company in the Swedish telecom industry. A thematic analysis was performed on data collected from eight semi-structured expert interviews with six managers and two HR representatives to analyze this topic. The findings reveal a shift in managerial responsibilities toward strategic oversight, ethical leadership, and cultural transformation. The nine key identified competencies include technical, change management, development, cultural innovation, interpersonal, ethical, and critical thinking.
These findings suggest that AI amplifies the relational and developmental facets of leadership by emphasizing human-AI collaboration. Organizations must support managers in adapting to these changes by offering targeted training and development opportunities. Understanding these dynamics is essential to enabling effective leadership in AI-driven contexts and ensuring the responsible and successful adoption of AI technologies in the workplace.}},
  author       = {{Dorn, Annika}},
  language     = {{eng}},
  note         = {{Student Paper}},
  title        = {{Will AI be the new manager? AI´s Influence on Managerial Responsibilities and Competencies}},
  year         = {{2025}},
}