Risk Parameters in Integrated Products and Service Offerings - A Swedish Aerospace Industry Example
(2002) 14th Annual NOFOMA Conference, 2002- Abstract
- The development towards total offers; integrated product and
service offers, is a trend in industry, particularly in business to
business relations. This strive towards more extended offers can
be noticed in a wide range of companies from different branches,
and it has important implications on management. Today there is
no established method available to handle the extended risks
associated with this type of business. This study constitutes a part
of an ongoing research project and will be part of the basis for a
model to evaluate the outcome of total offers regarding
maintenance in the aircraft industry. The paper presents a case
166
study... (More) - The development towards total offers; integrated product and
service offers, is a trend in industry, particularly in business to
business relations. This strive towards more extended offers can
be noticed in a wide range of companies from different branches,
and it has important implications on management. Today there is
no established method available to handle the extended risks
associated with this type of business. This study constitutes a part
of an ongoing research project and will be part of the basis for a
model to evaluate the outcome of total offers regarding
maintenance in the aircraft industry. The paper presents a case
166
study performed at Volvo Aero Corporation, a Swedish aerospace
company. The case study explores the importance of logistics and
pinpoints the sources of risk in total offers regarding aircraft engine
maintenance. Focus is on the sources of risk associated with
logistics. The study is a multiple-case case study, and it is
performed using multiple sources of evidence, such as is
interviews, archival studies and observations, in order to be
supported by triangulation for verification. The result from the case
study gives an increased knowledge regarding the parameters
affecting the risk, and facilitates the creation of win-win
relationships within this industry. (Less)
Please use this url to cite or link to this publication:
https://lup.lub.lu.se/record/1149971
- author
- Svanberg, Jenny LU
- organization
- publishing date
- 2002
- type
- Chapter in Book/Report/Conference proceeding
- publication status
- published
- subject
- host publication
- [Host publication title missing]
- publisher
- NOFOMA
- conference name
- 14th Annual NOFOMA Conference, 2002
- conference location
- Trondheim, Norway
- conference dates
- 2002-06-13 - 2002-06-14
- language
- English
- LU publication?
- yes
- id
- 627012ed-48c2-42fe-acfb-5b50f05f50ab (old id 1149971)
- date added to LUP
- 2016-04-04 09:59:23
- date last changed
- 2018-11-21 20:56:03
@inproceedings{627012ed-48c2-42fe-acfb-5b50f05f50ab, abstract = {{The development towards total offers; integrated product and<br/><br> service offers, is a trend in industry, particularly in business to<br/><br> business relations. This strive towards more extended offers can<br/><br> be noticed in a wide range of companies from different branches,<br/><br> and it has important implications on management. Today there is<br/><br> no established method available to handle the extended risks<br/><br> associated with this type of business. This study constitutes a part<br/><br> of an ongoing research project and will be part of the basis for a<br/><br> model to evaluate the outcome of total offers regarding<br/><br> maintenance in the aircraft industry. The paper presents a case<br/><br> 166<br/><br> study performed at Volvo Aero Corporation, a Swedish aerospace<br/><br> company. The case study explores the importance of logistics and<br/><br> pinpoints the sources of risk in total offers regarding aircraft engine<br/><br> maintenance. Focus is on the sources of risk associated with<br/><br> logistics. The study is a multiple-case case study, and it is<br/><br> performed using multiple sources of evidence, such as is<br/><br> interviews, archival studies and observations, in order to be<br/><br> supported by triangulation for verification. The result from the case<br/><br> study gives an increased knowledge regarding the parameters<br/><br> affecting the risk, and facilitates the creation of win-win<br/><br> relationships within this industry.}}, author = {{Svanberg, Jenny}}, booktitle = {{[Host publication title missing]}}, language = {{eng}}, publisher = {{NOFOMA}}, title = {{Risk Parameters in Integrated Products and Service Offerings - A Swedish Aerospace Industry Example}}, year = {{2002}}, }