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Brand-enchanted meaningful work : Employees’ constructions of their work as meaningful in luxury-brand organisations

Waldo, Rachel LU (2026) In Lund Studies in Economics and Management
Abstract
In this thesis, I explore how brands influence employees’ constructions of their work as meaningful, and what this says about how they construct their work as meaningful. I take my cue from the literature about meaningful work, which has shown how various sources of meaningfulness interact, from the characteristics of the job and the self to interpersonal and material relations, and all their related mechanisms.

I have thus conducted interpretative qualitative research about the luxury-brand sector, using 39 in-depth interviews with employees of LVMH (Louis Vuitton Moet Hennessy). Inspired by narrative research, I have taken a life-story approach in the interviewing process to understand my respondents’ experiences of work in the... (More)
In this thesis, I explore how brands influence employees’ constructions of their work as meaningful, and what this says about how they construct their work as meaningful. I take my cue from the literature about meaningful work, which has shown how various sources of meaningfulness interact, from the characteristics of the job and the self to interpersonal and material relations, and all their related mechanisms.

I have thus conducted interpretative qualitative research about the luxury-brand sector, using 39 in-depth interviews with employees of LVMH (Louis Vuitton Moet Hennessy). Inspired by narrative research, I have taken a life-story approach in the interviewing process to understand my respondents’ experiences of work in the broader context of their life trajectories. I also distinguish between three types of storytelling: organisational narratives; employees’ stories; and my interpretative account. In the interpretative process, I draw on my own experience as a former LVMH employee to provide context and a deeper understanding of employees’ stories.

Through multiple close readings of my transcripts, I identify recurring patterns and contradictions, resolved into five distinct categories of stories that employees tell to imbue their work with positive meanings and ultimately to construct it as meaningful. Drawing on these categories of stories, I develop two new concepts: brand enchantment and brand-enchanted meaningful work. I define brand enchantment as a process by which employees connect emotionally with the brand by embracing and sustaining its symbolic meanings and the emotions they evoke. I define brand-enchanted meaningful work as the experience of work as meaningful based on the brand’s symbolic meanings and the emotions they evoke. I have also developed a model that shows their relationships, the role of the brand in constructing meaningfulness, and its related mechanisms by which work becomes meaningful.

These two concepts and model add to the current understanding of meaningful work by identifying the brand as a source of meaningfulness. They also deepen our understanding of the agentic and structural mechanisms involved in the construction of meaningful work, as well as the emotional mechanisms. (Less)
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author
supervisor
opponent
  • Associate Professor Lysova, Evgenia, Vrije Universiteit Amsterdam
organization
publishing date
type
Thesis
publication status
published
subject
keywords
brand-enchanted meaningful work, brand enchantment, luxury brands, emotions, materiality, social recognition
in
Lund Studies in Economics and Management
issue
183
pages
238 pages
publisher
Lund University
defense location
EC3:210
defense date
2026-09-18 14:15:00
ISBN
978-91-90202-63-0
978-91-90202-64-7
language
English
LU publication?
yes
id
3ab9752b-702e-4774-8a16-bb1b8cc59781
date added to LUP
2026-08-23 17:34:07
date last changed
2026-08-25 11:30:33
@phdthesis{3ab9752b-702e-4774-8a16-bb1b8cc59781,
  abstract     = {{In this thesis, I explore how brands influence employees’ constructions of their work as meaningful, and what this says about how they construct their work as meaningful. I take my cue from the literature about meaningful work, which has shown how various sources of meaningfulness interact, from the characteristics of the job and the self to interpersonal and material relations, and all their related mechanisms.<br/><br/>I have thus conducted interpretative qualitative research about the luxury-brand sector, using 39 in-depth interviews with employees of LVMH (Louis Vuitton Moet Hennessy). Inspired by narrative research, I have taken a life-story approach in the interviewing process to understand my respondents’ experiences of work in the broader context of their life trajectories. I also distinguish between three types of storytelling: organisational narratives; employees’ stories; and my interpretative account. In the interpretative process, I draw on my own experience as a former LVMH employee to provide context and a deeper understanding of employees’ stories.<br/><br/>Through multiple close readings of my transcripts, I identify recurring patterns and contradictions, resolved into five distinct categories of stories that employees tell to imbue their work with positive meanings and ultimately to construct it as meaningful. Drawing on these categories of stories, I develop two new concepts: brand enchantment and brand-enchanted meaningful work. I define brand enchantment as a process by which employees connect emotionally with the brand by embracing and sustaining its symbolic meanings and the emotions they evoke. I define brand-enchanted meaningful work as the experience of work as meaningful based on the brand’s symbolic meanings and the emotions they evoke. I have also developed a model that shows their relationships, the role of the brand in constructing meaningfulness, and its related mechanisms by which work becomes meaningful.<br/><br/>These two concepts and model add to the current understanding of meaningful work by identifying the brand as a source of meaningfulness. They also deepen our understanding of the agentic and structural mechanisms involved in the construction of meaningful work, as well as the emotional mechanisms.}},
  author       = {{Waldo, Rachel}},
  isbn         = {{978-91-90202-63-0}},
  keywords     = {{brand-enchanted meaningful work; brand enchantment; luxury brands; emotions; materiality; social recognition}},
  language     = {{eng}},
  month        = {{08}},
  number       = {{183}},
  publisher    = {{Lund University}},
  school       = {{Lund University}},
  series       = {{Lund Studies in Economics and Management}},
  title        = {{Brand-enchanted meaningful work : Employees’ constructions of their work as meaningful in luxury-brand organisations}},
  url          = {{https://lup.lub.lu.se/search/files/258818507/Rachel_Waldo_-Avhandling.pdf}},
  year         = {{2026}},
}