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Investor’s Intrinsic Motives and the Valence of Word-of-Mouth in Sequential Decision-Making : Modeling of Triple Serial Mediation

Ahmad, Fawad LU (2023) In Journal of Behavioral Finance 25(3). p.296-308
Abstract

Word-of-Mouth (WoM) is a socially embedded process, and investors engage in social considerations to achieve self-motives. Investors attempt to share negative WoM (NWoM) to emotionally connect (self-affirm) to strengthen existing social ties following prior losses. In contrast, investors attempt to share positive WoM (PWoM) to self-enhance to attract others into developing new social ties. Thereby, this study aims to predict the impact of prior losses or gains on investors’ later decisions by engaging in the valence of WoM to achieve different underlying self-motives and social-motives. This study used experimental data and employed PROCESS tool model 6 to check the validity of the proposed triple serial mediation model. Findings... (More)

Word-of-Mouth (WoM) is a socially embedded process, and investors engage in social considerations to achieve self-motives. Investors attempt to share negative WoM (NWoM) to emotionally connect (self-affirm) to strengthen existing social ties following prior losses. In contrast, investors attempt to share positive WoM (PWoM) to self-enhance to attract others into developing new social ties. Thereby, this study aims to predict the impact of prior losses or gains on investors’ later decisions by engaging in the valence of WoM to achieve different underlying self-motives and social-motives. This study used experimental data and employed PROCESS tool model 6 to check the validity of the proposed triple serial mediation model. Findings support the viability of the triple mediation model that investors seek to achieve different underlying self-motives and social-motives manifested in PWoM or NWoM, following prior gains or losses. Investors seek to self-affirm by strengthening components of social-motives through engaging in NWoM, following prior losses. While investors seek to self-enhance to develop components of social-motives through sharing PWoM, following prior gains. Findings provide significant implications for researchers, managers, financial advisors, and analysts. Researchers, managers, and analysts can incorporate investors’ intrinsic factors in traditional economic models to better predict investors’ economic behavior. Financial advisors need to understand self-motives and social-motives that change clients’ risk attitude and frame investment advice to achieve particular clients’ self-motives and social-motives.

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Please use this url to cite or link to this publication:
author
publishing date
type
Contribution to journal
publication status
published
subject
keywords
behavioral finance, risk-attitude, self-motives, sequential risk-taking, social finance, social-motives, Word-of-mouth
in
Journal of Behavioral Finance
volume
25
issue
3
pages
13 pages
publisher
Taylor & Francis
external identifiers
  • scopus:85145708873
ISSN
1542-7560
DOI
10.1080/15427560.2022.2138392
language
English
LU publication?
no
id
8af98334-e052-4bf3-aae1-ca1533d8224d
date added to LUP
2024-09-09 10:35:54
date last changed
2024-09-16 07:32:39
@article{8af98334-e052-4bf3-aae1-ca1533d8224d,
  abstract     = {{<p>Word-of-Mouth (WoM) is a socially embedded process, and investors engage in social considerations to achieve self-motives. Investors attempt to share negative WoM (NWoM) to emotionally connect (self-affirm) to strengthen existing social ties following prior losses. In contrast, investors attempt to share positive WoM (PWoM) to self-enhance to attract others into developing new social ties. Thereby, this study aims to predict the impact of prior losses or gains on investors’ later decisions by engaging in the valence of WoM to achieve different underlying self-motives and social-motives. This study used experimental data and employed PROCESS tool model 6 to check the validity of the proposed triple serial mediation model. Findings support the viability of the triple mediation model that investors seek to achieve different underlying self-motives and social-motives manifested in PWoM or NWoM, following prior gains or losses. Investors seek to self-affirm by strengthening components of social-motives through engaging in NWoM, following prior losses. While investors seek to self-enhance to develop components of social-motives through sharing PWoM, following prior gains. Findings provide significant implications for researchers, managers, financial advisors, and analysts. Researchers, managers, and analysts can incorporate investors’ intrinsic factors in traditional economic models to better predict investors’ economic behavior. Financial advisors need to understand self-motives and social-motives that change clients’ risk attitude and frame investment advice to achieve particular clients’ self-motives and social-motives.</p>}},
  author       = {{Ahmad, Fawad}},
  issn         = {{1542-7560}},
  keywords     = {{behavioral finance; risk-attitude; self-motives; sequential risk-taking; social finance; social-motives; Word-of-mouth}},
  language     = {{eng}},
  number       = {{3}},
  pages        = {{296--308}},
  publisher    = {{Taylor & Francis}},
  series       = {{Journal of Behavioral Finance}},
  title        = {{Investor’s Intrinsic Motives and the Valence of Word-of-Mouth in Sequential Decision-Making : Modeling of Triple Serial Mediation}},
  url          = {{http://dx.doi.org/10.1080/15427560.2022.2138392}},
  doi          = {{10.1080/15427560.2022.2138392}},
  volume       = {{25}},
  year         = {{2023}},
}