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Improving Goal Communication with Information Flow Maps and Distances

Mellhorn, Mattias and Bjarnason, Elizabeth LU orcid (2017) 6th International Workshop on Empirical Requirements Engineering p.276-283
Abstract
Goal understanding and communication of requirements are vital for ensuring that large and complex project organizations collaborate efficiently. We have used a design science approach to explore and address the problem of communication for large IT projects. We designed a method for avoiding communication gaps by eliciting information regarding stakeholders and information flows. The MAPS (Mapping to Avoid Project Surprises) method was applied at Scania CV AB and there evaluated through a case study with document studies, ten interviews and a focus group. Our results indicate that MAPS provides good support for stakeholder identification and for creating a common understanding of how information flows between key roles, groups, artefacts... (More)
Goal understanding and communication of requirements are vital for ensuring that large and complex project organizations collaborate efficiently. We have used a design science approach to explore and address the problem of communication for large IT projects. We designed a method for avoiding communication gaps by eliciting information regarding stakeholders and information flows. The MAPS (Mapping to Avoid Project Surprises) method was applied at Scania CV AB and there evaluated through a case study with document studies, ten interviews and a focus group. Our results indicate that MAPS provides good support for stakeholder identification and for creating a common understanding of how information flows between key roles, groups, artefacts and meetings. (Less)
Please use this url to cite or link to this publication:
author
and
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
keywords
communication, collaboration, stakeholder, goals, requirement, distance
host publication
IEEE 25th International Requirements Engineering Conference Workshops (REW), 2017
pages
8 pages
publisher
IEEE - Institute of Electrical and Electronics Engineers Inc.
conference name
6th International Workshop on Empirical Requirements Engineering
conference location
Lisbon, Portugal
conference dates
2017-09-05
external identifiers
  • scopus:85034621933
ISBN
978-1-5386-3488-2
DOI
10.1109/REW.2017.12
project
Embedded Applications Software Engineering
language
English
LU publication?
yes
id
ce391e24-f541-4c7c-bbde-e9f9dd4cd1f2
date added to LUP
2017-10-10 14:36:05
date last changed
2023-10-05 17:56:40
@inproceedings{ce391e24-f541-4c7c-bbde-e9f9dd4cd1f2,
  abstract     = {{Goal understanding and communication of requirements are vital for ensuring that large and complex project organizations collaborate efficiently. We have used a design science approach to explore and address the problem of communication for large IT projects. We designed a method for avoiding communication gaps by eliciting information regarding stakeholders and information flows. The MAPS (Mapping to Avoid Project Surprises) method was applied at Scania CV AB and there evaluated through a case study with document studies, ten interviews and a focus group. Our results indicate that MAPS provides good support for stakeholder identification and for creating a common understanding of how information flows between key roles, groups, artefacts and meetings.}},
  author       = {{Mellhorn, Mattias and Bjarnason, Elizabeth}},
  booktitle    = {{IEEE 25th International Requirements Engineering Conference Workshops (REW), 2017}},
  isbn         = {{978-1-5386-3488-2}},
  keywords     = {{communication; collaboration; stakeholder; goals; requirement; distance}},
  language     = {{eng}},
  pages        = {{276--283}},
  publisher    = {{IEEE - Institute of Electrical and Electronics Engineers Inc.}},
  title        = {{Improving Goal Communication with Information Flow Maps and Distances}},
  url          = {{http://dx.doi.org/10.1109/REW.2017.12}},
  doi          = {{10.1109/REW.2017.12}},
  year         = {{2017}},
}