Peer assessment of empathy and communication skills: a new approach in undergraduate medical education
(2024) Lunds universitets pedagogiska utvecklingskonferens 2024- Abstract (Swedish)
- Background: This project plan proposes a new learning activity and assessment model of medical students' empathy and communication skills. An empathic ability and communication skills are crucial in a student future role as a physician. Empathy and communication skills are also Entrustable Professional Activities in most undergraduate medical educational programs1.
Method: The students are first introduced to the assessment instruments, the Calgary-Cambridge referenced observational guide2 and the Consultation and Relational Empathy3 and taught about verbal and non-verbal expressions commonly used in communications between patients and physicians.
The students are then presented to pre-recorded videos, demonstrating... (More) - Background: This project plan proposes a new learning activity and assessment model of medical students' empathy and communication skills. An empathic ability and communication skills are crucial in a student future role as a physician. Empathy and communication skills are also Entrustable Professional Activities in most undergraduate medical educational programs1.
Method: The students are first introduced to the assessment instruments, the Calgary-Cambridge referenced observational guide2 and the Consultation and Relational Empathy3 and taught about verbal and non-verbal expressions commonly used in communications between patients and physicians.
The students are then presented to pre-recorded videos, demonstrating different empathic and communication skills commonly used during communicative interactions with patient.
The students are randomly assigned to act as both patient and physician in a simulated role play model. A fellow student records this conversation using appropriate video technology.
The student acting as a patient assesses the empathic ability of the peer student using the Consultation and Relational Empath assessment instrument and the student acting as a physician assesses own communication skills using the Calgary-Cambridge referenced observational guide. The video, approved by both students, together with a completed Consultation and Relational Empathy and Calgary-Cambridge referenced observational guide assessments are then sent to the tutor for evaluation.
The tutor randomly passes the video to a third student. The third student makes an assessment using the Calgary-Cambridge referenced observational guide of the student acting as a physician in the video, and then send the report to the tutor for evaluation. The tutor reviews these assessments and then passes them to the students to whom the assessment relates to.
The student then makes a summarizing reflection, in their electronic portfolio, about the role as patient and physician with a reflection also including the peer student assessments of their empathy and communication skills.
(Less)
Please use this url to cite or link to this publication:
https://lup.lub.lu.se/record/058406a9-cab9-4600-8b95-4f511074025a
- author
- Segerlantz, Mikael LU
- organization
- alternative title
- Läraktivitet och bedömningsmodell för empati och kommunikationsfärdigheter
- publishing date
- 2024-11-14
- type
- Contribution to conference
- publication status
- published
- subject
- conference name
- Lunds universitets pedagogiska utvecklingskonferens 2024
- conference location
- Lund, Sweden
- conference dates
- 2024-11-14 - 2024-11-14
- language
- English
- LU publication?
- yes
- id
- 058406a9-cab9-4600-8b95-4f511074025a
- alternative location
- https://www.ahu.lu.se/pedagogisk-utveckling/lunds-universitets-pedagogiska-utvecklingskonferens/program/#c308609
- date added to LUP
- 2024-11-15 09:01:37
- date last changed
- 2025-04-04 15:06:03
@misc{058406a9-cab9-4600-8b95-4f511074025a,
abstract = {{Background: This project plan proposes a new learning activity and assessment model of medical students' empathy and communication skills. An empathic ability and communication skills are crucial in a student future role as a physician. Empathy and communication skills are also Entrustable Professional Activities in most undergraduate medical educational programs1.<br/><br/>Method: The students are first introduced to the assessment instruments, the Calgary-Cambridge referenced observational guide2 and the Consultation and Relational Empathy3 and taught about verbal and non-verbal expressions commonly used in communications between patients and physicians. <br/><br/>The students are then presented to pre-recorded videos, demonstrating different empathic and communication skills commonly used during communicative interactions with patient.<br/><br/>The students are randomly assigned to act as both patient and physician in a simulated role play model. A fellow student records this conversation using appropriate video technology. <br/><br/>The student acting as a patient assesses the empathic ability of the peer student using the Consultation and Relational Empath assessment instrument and the student acting as a physician assesses own communication skills using the Calgary-Cambridge referenced observational guide. The video, approved by both students, together with a completed Consultation and Relational Empathy and Calgary-Cambridge referenced observational guide assessments are then sent to the tutor for evaluation. <br/><br/>The tutor randomly passes the video to a third student. The third student makes an assessment using the Calgary-Cambridge referenced observational guide of the student acting as a physician in the video, and then send the report to the tutor for evaluation. The tutor reviews these assessments and then passes them to the students to whom the assessment relates to. <br/><br/>The student then makes a summarizing reflection, in their electronic portfolio, about the role as patient and physician with a reflection also including the peer student assessments of their empathy and communication skills. <br/>}},
author = {{Segerlantz, Mikael}},
language = {{eng}},
month = {{11}},
title = {{Peer assessment of empathy and communication skills: a new approach in undergraduate medical education}},
url = {{https://www.ahu.lu.se/pedagogisk-utveckling/lunds-universitets-pedagogiska-utvecklingskonferens/program/#c308609}},
year = {{2024}},
}