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Using academic work places to involve older people in the design of digital applications : presentation of a methodological framework to advance co-design in later life

Östlund, Britt LU ; Fischer, Björn LU orcid ; Marshall, Barbara ; Dalmer, Nicole LU ; Fernandez-Ardévol, Mireia ; Garcia-Santesmases, Andrea LU ; Lopez, Daniel ; Loos, Eugene ; Chang, Fangyuan and Chen, Xin , et al. (2020) 6th International Conference on Human Aspects of IT for the Aged Population, ITAP 2020, held as part of the 22nd International Conference on Human-Computer Interaction, HCII 2020 In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) 12207 LNCS. p.45-58
Abstract

Methods to involve users in design have long been used to create relevant content and increase the accuracy of product development. Demographic trends have raised the issue of the needs and demands of older people, especially with regard to digitization. In contrast to the high number of publications discussing the importance of involving people in the design of their daily life, very few publications suggest how to do it. While participatory design is used with older people, there is no common understanding about which methods are used for what purposes. This paper presents a framework methodology that further advances the opportunity to involve older people in the design process and increase understanding of old people’s subjective... (More)

Methods to involve users in design have long been used to create relevant content and increase the accuracy of product development. Demographic trends have raised the issue of the needs and demands of older people, especially with regard to digitization. In contrast to the high number of publications discussing the importance of involving people in the design of their daily life, very few publications suggest how to do it. While participatory design is used with older people, there is no common understanding about which methods are used for what purposes. This paper presents a framework methodology that further advances the opportunity to involve older people in the design process and increase understanding of old people’s subjective experience of getting their lives digitized and how to involve them in design. Given that digitalization, with its systemic complexity, requires an understanding of how technology is contextualized, the need to understand what it means to age in today’s digital society is part of successful design. One objective is to go beyond stereotypes that often characterize generalizations of older people. We are using the concept of co-design, which is well established but not specifically adapted to older users. The goal is a matrix of tested co-design methods to be used by citizens, researchers, businesses or anyone who is interested in increasing the impact of old people on the design of new technologies.

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publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
keywords
Co-design, Digitization, Old people
host publication
Human aspects of it for the aged population : technologies, design and user experience. 6th International Conference, ITAP 2020, held as part of the 22nd HCI International Conference, HCII 2020, proceedings - technologies, design and user experience. 6th International Conference, ITAP 2020, held as part of the 22nd HCI International Conference, HCII 2020, proceedings
series title
Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
editor
Gao, Qin and Zhou, Jia
volume
12207 LNCS
edition
1
pages
14 pages
publisher
Springer
conference name
6th International Conference on Human Aspects of IT for the Aged Population, ITAP 2020, held as part of the 22nd International Conference on Human-Computer Interaction, HCII 2020
conference location
Copenhagen, Denmark
conference dates
2020-07-19 - 2020-07-24
external identifiers
  • scopus:85088752232
ISSN
1611-3349
0302-9743
ISBN
9783030502515
9783030502522
DOI
10.1007/978-3-030-50252-2_4
language
English
LU publication?
no
additional info
Funding Information: Acknowledgements. The research project BConnect@Home – Making use of digital devices in later life (https://www.researchgate.net/project/) is funded by the JTP 2017 - JPI More Years, 12 Better Lives (Grant Agreement 363850), FORTE (ref. 2017-02301).
id
0bc24dbe-65d0-4751-b3fc-89ca6ee46e38
date added to LUP
2023-12-04 13:29:41
date last changed
2024-04-03 07:30:26
@inproceedings{0bc24dbe-65d0-4751-b3fc-89ca6ee46e38,
  abstract     = {{<p>Methods to involve users in design have long been used to create relevant content and increase the accuracy of product development. Demographic trends have raised the issue of the needs and demands of older people, especially with regard to digitization. In contrast to the high number of publications discussing the importance of involving people in the design of their daily life, very few publications suggest how to do it. While participatory design is used with older people, there is no common understanding about which methods are used for what purposes. This paper presents a framework methodology that further advances the opportunity to involve older people in the design process and increase understanding of old people’s subjective experience of getting their lives digitized and how to involve them in design. Given that digitalization, with its systemic complexity, requires an understanding of how technology is contextualized, the need to understand what it means to age in today’s digital society is part of successful design. One objective is to go beyond stereotypes that often characterize generalizations of older people. We are using the concept of co-design, which is well established but not specifically adapted to older users. The goal is a matrix of tested co-design methods to be used by citizens, researchers, businesses or anyone who is interested in increasing the impact of old people on the design of new technologies.</p>}},
  author       = {{Östlund, Britt and Fischer, Björn and Marshall, Barbara and Dalmer, Nicole and Fernandez-Ardévol, Mireia and Garcia-Santesmases, Andrea and Lopez, Daniel and Loos, Eugene and Chang, Fangyuan and Chen, Xin and Neven, Louis and Peine, Alexander and Rosales, Andrea and Kuoppamäki, Sanna}},
  booktitle    = {{Human aspects of it for the aged population : technologies, design and user experience. 6th International Conference, ITAP 2020, held as part of the 22nd HCI International Conference, HCII 2020, proceedings}},
  editor       = {{Gao, Qin and Zhou, Jia}},
  isbn         = {{9783030502515}},
  issn         = {{1611-3349}},
  keywords     = {{Co-design; Digitization; Old people}},
  language     = {{eng}},
  pages        = {{45--58}},
  publisher    = {{Springer}},
  series       = {{Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)}},
  title        = {{Using academic work places to involve older people in the design of digital applications : presentation of a methodological framework to advance co-design in later life}},
  url          = {{http://dx.doi.org/10.1007/978-3-030-50252-2_4}},
  doi          = {{10.1007/978-3-030-50252-2_4}},
  volume       = {{12207 LNCS}},
  year         = {{2020}},
}