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First-time mothers' satisfaction with early encounters with the nurse in child healthcare: home visit or visit to the clinic?

Jansson, Annkristin LU ; Sivberg, Bengt LU ; Larsson, B Wilde and Udén, G (2002) In Acta Pædiatrica 91(5). p.571-577
Abstract
The aim of this study was to describe first-time mothers' views of satisfaction with their first encounter with the nurse, in order to investigate differences between home visits and clinic visits and between high/middle and low socioeconomic classification (SEC). A nation-wide postal questionnaire sent to 800 first-time mothers yielded the data for statistical analysis. Data were collected using a modified version of the questionnaire "Quality of Care from the Patient's Perspective", the part concerning child healthcare. The results showed that mothers who had received home visits were more content with the encounter than were mothers who had to visit the clinic. This particularly concerned advice on breastfeeding, being able to talk to... (More)
The aim of this study was to describe first-time mothers' views of satisfaction with their first encounter with the nurse, in order to investigate differences between home visits and clinic visits and between high/middle and low socioeconomic classification (SEC). A nation-wide postal questionnaire sent to 800 first-time mothers yielded the data for statistical analysis. Data were collected using a modified version of the questionnaire "Quality of Care from the Patient's Perspective", the part concerning child healthcare. The results showed that mothers who had received home visits were more content with the encounter than were mothers who had to visit the clinic. This particularly concerned advice on breastfeeding, being able to talk to the nurse in peace and quiet, and the fact that the nurse took time and was personal. In contrast, the mothers who had received a home visit were less content with the competence of the nurse when she examined the child. Mothers of low SEC were less satisfied with the first encounter than were mothers of high/middle SEC with regard to several points. Conclusion: Home visits were shown to have advantages over visits to the clinic. Mothers of low SEC were less satisfied with the first encounter with the nurse than were mothers in the high/middle SEC. (Less)
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author
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
Child healthcare, Ž rst-time mothers’ satisfaction, home visit/visit to the clinic, public health nurse
in
Acta Pædiatrica
volume
91
issue
5
pages
571 - 577
publisher
Wiley-Blackwell Publishing Ltd
external identifiers
  • wos:000175865700018
  • pmid:12113328
  • scopus:0036274230
ISSN
1651-2227
DOI
10.1080/080352502753711713
language
English
LU publication?
yes
id
be35711e-b2a3-4126-85c5-1da7ee94ed83 (old id 109291)
date added to LUP
2007-07-23 14:41:39
date last changed
2017-01-01 07:27:31
@article{be35711e-b2a3-4126-85c5-1da7ee94ed83,
  abstract     = {The aim of this study was to describe first-time mothers' views of satisfaction with their first encounter with the nurse, in order to investigate differences between home visits and clinic visits and between high/middle and low socioeconomic classification (SEC). A nation-wide postal questionnaire sent to 800 first-time mothers yielded the data for statistical analysis. Data were collected using a modified version of the questionnaire "Quality of Care from the Patient's Perspective", the part concerning child healthcare. The results showed that mothers who had received home visits were more content with the encounter than were mothers who had to visit the clinic. This particularly concerned advice on breastfeeding, being able to talk to the nurse in peace and quiet, and the fact that the nurse took time and was personal. In contrast, the mothers who had received a home visit were less content with the competence of the nurse when she examined the child. Mothers of low SEC were less satisfied with the first encounter than were mothers of high/middle SEC with regard to several points. Conclusion: Home visits were shown to have advantages over visits to the clinic. Mothers of low SEC were less satisfied with the first encounter with the nurse than were mothers in the high/middle SEC.},
  author       = {Jansson, Annkristin and Sivberg, Bengt and Larsson, B Wilde and Udén, G},
  issn         = {1651-2227},
  keyword      = {Child healthcare,Ž rst-time mothers’ satisfaction,home visit/visit to the clinic,public
health nurse},
  language     = {eng},
  number       = {5},
  pages        = {571--577},
  publisher    = {Wiley-Blackwell Publishing Ltd},
  series       = {Acta Pædiatrica},
  title        = {First-time mothers' satisfaction with early encounters with the nurse in child healthcare: home visit or visit to the clinic?},
  url          = {http://dx.doi.org/10.1080/080352502753711713},
  volume       = {91},
  year         = {2002},
}