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Determinants of satisfaction with community-based psychiatric services: A cross-sectional study among schizophrenia outpatients

Eklund, Mona LU and Hansson, Lars (2001) In Nordic Journal of Psychiatry 55(6). p.413-418
Abstract
This was a cross-sectional study investigating factors related to satisfaction with care among long-term mentally ill patients diagnosed with schizophrenia, selected from an outpatient register. Demographic factors, personality variables, and health-related factors were related to their satisfaction with care. Satisfaction with care showed no relationships to demographic factors such as age, living conditions, or civil status. However, significant associations indicated that patients who had never been hospitalized for mental illness, who were native Swedes, or who had an independent living rated their satisfaction with care higher. Personality, measured with the Temperament and Character Inventory, showed a relationship to satisfaction... (More)
This was a cross-sectional study investigating factors related to satisfaction with care among long-term mentally ill patients diagnosed with schizophrenia, selected from an outpatient register. Demographic factors, personality variables, and health-related factors were related to their satisfaction with care. Satisfaction with care showed no relationships to demographic factors such as age, living conditions, or civil status. However, significant associations indicated that patients who had never been hospitalized for mental illness, who were native Swedes, or who had an independent living rated their satisfaction with care higher. Personality, measured with the Temperament and Character Inventory, showed a relationship to satisfaction with care on only one dimension, self-directedness, of seven. Some of the results indicated a relationship between subjective measures and satisfaction with care, and some did not, but, taken together, the findings suggested a partial influence from a subjective factor on both subjective measures of well-being and on satisfaction with care. However, associations between interviewer-rated measures of health-related variables and satisfaction with care proposed that the better-functioning patients were more satisfied with the care, in turn indicating that the services better suited these patients. Thus, assuming that the influence of treatment was controlled for through the selection of long-term mentally ill subjects, this study pointed to two determinants of satisfaction with care: a selectively working subjective factor and the services being better designed for the better-functioning patients. (Less)
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author
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
Long-TERM, Mental, Illness, Psychiatric, Service, Quality, Of, Life, Satisfaction, With, Care, Subjective, Factor
in
Nordic Journal of Psychiatry
volume
55
issue
6
pages
413 - 418
publisher
Informa Healthcare
external identifiers
  • wos:000173019200007
  • scopus:0035215931
ISSN
1502-4725
DOI
10.1080/08039480152693318
language
English
LU publication?
yes
id
b7ad52f2-4308-4766-b9c7-c447422d2911 (old id 1122611)
date added to LUP
2008-06-26 15:27:19
date last changed
2018-10-03 10:02:25
@article{b7ad52f2-4308-4766-b9c7-c447422d2911,
  abstract     = {This was a cross-sectional study investigating factors related to satisfaction with care among long-term mentally ill patients diagnosed with schizophrenia, selected from an outpatient register. Demographic factors, personality variables, and health-related factors were related to their satisfaction with care. Satisfaction with care showed no relationships to demographic factors such as age, living conditions, or civil status. However, significant associations indicated that patients who had never been hospitalized for mental illness, who were native Swedes, or who had an independent living rated their satisfaction with care higher. Personality, measured with the Temperament and Character Inventory, showed a relationship to satisfaction with care on only one dimension, self-directedness, of seven. Some of the results indicated a relationship between subjective measures and satisfaction with care, and some did not, but, taken together, the findings suggested a partial influence from a subjective factor on both subjective measures of well-being and on satisfaction with care. However, associations between interviewer-rated measures of health-related variables and satisfaction with care proposed that the better-functioning patients were more satisfied with the care, in turn indicating that the services better suited these patients. Thus, assuming that the influence of treatment was controlled for through the selection of long-term mentally ill subjects, this study pointed to two determinants of satisfaction with care: a selectively working subjective factor and the services being better designed for the better-functioning patients.},
  author       = {Eklund, Mona and Hansson, Lars},
  issn         = {1502-4725},
  keyword      = {Long-TERM,Mental,Illness,Psychiatric,Service,Quality,Of,Life,Satisfaction,With,Care,Subjective,Factor},
  language     = {eng},
  number       = {6},
  pages        = {413--418},
  publisher    = {Informa Healthcare},
  series       = {Nordic Journal of Psychiatry},
  title        = {Determinants of satisfaction with community-based psychiatric services: A cross-sectional study among schizophrenia outpatients},
  url          = {http://dx.doi.org/10.1080/08039480152693318},
  volume       = {55},
  year         = {2001},
}